Job Description

We are actively seeking a Veterinary Assistant/Receptionist/ACA to join our small team at our clinic in Milton (Ontario) starting between mid-August 2025 and start of September 2025, as one of our team members pursues further post-secondary education. This is a permanent position as we are ideally looking to hire someone interested in longer term employment and not seasonal. Any post-secondary student candidates must be available to work at least 3 weekday shifts during school year. Hours will likely start at or vary between ~15-25 hours per week with opportunity for more in the future depending on skill set and availability. Must have weekday availability (especially afternoons & evenings) and some or all Saturdays. Most shifts are generally between 5-9 hours (usually ~3-8 &/or ~11/11:30-8) but there may eventually be occasional openings for earlier shifts when staff leave coverage is needed, depending on the situation and staff availability. We are closed Sundays and Holidays. Any questions can be discussed directly with the veterinarian/practice owner at the time of interview :)

Please be sure to list any kind of animal care experience you have on your resume (job, volunteer, co-op, other) even if it was not at a veterinary clinic. If there are certain days or times of day you are not available to work, feel free to include availability in application.

Our ideal candidate:

Has previous experience in a veterinary clinic or animal care setting Has experience with small animal handling for dogs and cats (willing to train the right individual) Familiar with AVImark or any reception software (or ability and willingness to learn very quickly) Maintains a positive and professional manner with clients Must be able to lift at least 50 lbs safely unassisted (i.e. food bags, supply order bins, pets) Has obtained a high school diploma or equivalent or higher Must be over 18 years of age or older due to X-ray machine on site (will eventually have to assist in restraining pets during x-rays) Strong verbal and and written skills Up to date tetanus shot is highly recommended for your own safety due to risk of bites or scratches while handing cats & dogs, but not required.

Job description:

Assisting the veterinarian and technicians with various tasks and treatments (eg. examinations, drawing up vaccines, holding pets for blood draws, nail trims, surgeries, euthanasia) Answering calls and emails in a professional manner, and maintaining proper communication notes on digital patient files. Scheduling appointments and calling or emailing for reminders, follow-ups, or lab results. On-job learning of pet nutrition, veterinary treatments, and prevention medicine and motivation to seek out and use available resources to improve your knowledge. Clean and disinfect cages/kennels and all work areas in hospital, up to strict hospital standards. Preparing vaccine certificates, adding charges to files appropriately, cashing clients out using POS system for card payments. Attaching diagnostics results, records, and registrations to patient files Putting away supplier orders, maintaining inventory, and adding to orders. And other tasks depending on the day or needs of clinic (likes to keep busy).
Please feel free to include a brief cover letter or note why you would like to work at a veterinary clinic, but not required.

No out of country candidates.

Job Types: Part-time, Permanent

Pay: $17.20-$17.50 per hour

Expected hours: 15 - 25 per week

Benefits:

On-site parking Store discount
Schedule:

4 hour shift 8 hour shift Day shift Evening shift Monday to Friday Weekends as needed
Experience:

Veterinary Assistant: 1 year (preferred) Front desk: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person

Application deadline: 2025-08-14