Job Description

What you'll do:

Interpret and evaluate applications/requests to verify information submitted by individuals, partnerships, corporations, trusts and cooperatives. Identify problematic circumstances or administrative issues through a thorough review of income and expense statements in conjunction with inventory, receivables, payables and prepaid expenses to ensure they are reasonable and within program tolerances. Contact producers and/or their authorized representative to obtain and exchange information, confirm program requirements, address complaints and resolve issues on behalf of customer. Review applications within first signature signing authority and authorize payments as per program guidelines. Document and maintain records of actions during the verification process. Provide advice and guidance to external customers and stakeholders. Communicate customer issues and trends to Team Manager to improve customer service and program enhancements.

Qualifications:

The knowledge and skills required for this position are acquired through enrollment in a post-secondary agriculture, business or accounting program. Sound knowledge of agriculture, farm tax and accounting practices are considered an asset. The successful candidate must be returning to school in the fall, or recently graduated (within the past four months).


Demonstrated problem solving skills with the ability to exercise sound judgment while analyzing detailed information. Strong written and verbal communication skills with the ability to communicate clearly to a variety of individuals including coworkers, customers and/or their agents. Strong interpersonal skills; customer focused with experience dealing with any difficult and unpredictable situation in a calm, professional manner. Team player with the demonstrated ability to contribute to the overall team success. Demonstrated accountability skills with strong time management and organizational skills. Knowledge and experience with database computer applications, Microsoft Word, Excel and Outlook.

Competencies:

Service Excellence:

Follows through on commitments and responds to inquiries, emails, requests and complaints in a timely fashion.

Personal Leadership and Development:

Models integrity and inclusiveness by being open, acting with empathy, sharing resources/knowledge across teams and being respectful of all skill and viewpoints.

Strategic Thinking:

Prioritizes work in alignment with organizational objectives.

Decision Making:

Uses information to make timely and appropriate decisions for the position.

Innovation:

Thinks outside the box to identify new solutions.

Analytical Thinking:

Asks questions to gain a clear understanding.

Team Collaboration:

Participates in team building and works towards achieving team objectives

Building Organizational Community:

Works independently, interdependently and participates as a contributing member across work teams.

Communication:

Seeks to understand through facts and information.

Accountability:

Assumes responsibility for personal actions, behaviours and results.

Performance Management:

Achieves quality of work on a consistent basis.

Planning and Risk Management:

Organizes and prioritizes work to implement plans.
The successful candidate must present a work ethic supporting our corporate values and Saskatchewan agriculture, must provide an acceptable criminal record check and should the successful candidate participate in the Crop Insurance or AgriStability Programs, their account must be in good standing.


Saskatchewan Crop Insurance Corporation (SCIC) is committed to equity, diversity, inclusion and accessibility. SCIC welcomes applications from all individuals and encourages applicants to self-identify in their application. We affirm our Commitment to Reconciliation as we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. Please tell us of accommodation measures required to help you be assessed fairly. Please note that the information you provide will be treated confidentially.