The position is responsible for the day-to-day operations of the three on-site business venues (Perking Lot, Royal Bistro, Centennial Mercantile) which are part of the Business Enterprises network owned and operated by the KGH Foundation. The primary focus will be on the Perking Lot and Royal Bistro. The purpose of this position is to work in the venues alongside the volunteer workforce to ensure that the businesses runs effectively, efficiently, profitably and safely. As an onsite presence, the supervisor will be able to establish a positive rapport with the volunteers and connect their work to the Mission, Vision and Values of the Foundation.
YOU WILL:
Provides on-site coordination of venues and volunteer workforce -participating in most facets of the business operations
Time division: approximately 85% in-venue work, 15%administration/scheduling
Food and beverage preparation and service as well as some retail sales/supervision
Provides support to the Director of Business Venues
Notifies Director of Business Venues of required repairs and maintenance of the venue equipment Ensures processes are followed to ensure the safety, privacy and dignity of the volunteers and the customers
Ensures venues are offering a high-level of service - performs quality control
Ensures presentation of the venues and seating areas are in order(stocked, clean, tidy)
Ensures fulfillment of maximum hours of operation
Cash Reconciliations Monday - Thursday
Volunteer scheduling when necessary
Performs purchasing, pricing, receiving of supplies primarily for the Perking Lot and Bistro.
Performs merchandising, inventory control and quality control in consultation with the Director of Business Venues
Analyzes inventory and supply data and produces reports for the Director of Business Venues
Facilitates/coordinates Toast, 7 Shifts and Better Impact software support when needed
Other duties as assigned
CORE COMPETENCIES:
Solid understanding of food service industry standards
Accountable and dependable
Ability to lead a volunteer workforce
Excellent time management skills
Proven ability to "go with the flow"
Proven ability to multitask
Critical solution thinking/problem-solving
Ability to stay calm under pressure
Excellent professional and diplomatic skills
Excellent written and oral communications skills
Customer service oriented
Team player
Excellent people skills /sense of humour
Significant ability to manage varied tasks simultaneously
QUALIFICATIONS:
Minimum of three years' management experience in food and beverage industry
Valid Food Safe Certificate
Previous volunteer management experience is considered an asset
Experience in the Food/Beverage Sector accompanied by some retail experience an asset
Ability to operate POS Systems/Moneris and Better Impact computer software
Superb communication skills both verbally and in writing
Ability to build relationships and demonstrate empathy
Proven ability to work independently and proactively
Commitment to volunteer wellness and engagement
High level of integrity, professionalism, and accountability
Sound judgment and logic
Strong planning, prioritization, and organizational skills
Valid Driver License and access to a vehicle
Proficient with MS Outlook, Word, Excel, PowerPoint and Publisher
Must be able to provide a clean Criminal Record Check including ability to work with minors and vulnerable adults
Proof of having received two doses of an approved Covid vaccination
WORKING CONDITIONS
:
Able to stand for long periods of time
Able to work in a small space and around hot water, steam, food prep equipment
Work within a healthcare environment
Must be able to lift up to 20 pounds
On-call duties as required
WHAT'S IN IT FOR YOU?
We're asking a lot of you - so what are we giving back?
Competitive salary & a transparent salary band
Pension supplement
Four weeks paid vacation
Comprehensive dental and extended medical benefits
Opportunities for professional development
Casual 'Dress for Your Day' dress code
An incredibly supportive & talented team to work alongside
ABOUT US:
The KGH Foundation is a leading charitable organization dedicated to enhancing health care quality in our region and beyond. Located in the vibrant Okanagan Valley, we offer a dynamic and supportive work environment that encourages collaboration and creativity. At the KGH Foundation, you will have the opportunity to use your superpowers for good! By joining our team, you'll contribute to a mission-driven organization that values innovation, compassion, and community. You'll work alongside dedicated professionals and passionate volunteers, all committed to advancing excellence in healthcare and providing vital support to those who need it most. Together, we create a brighter, healthier future--right here at home.
Job Type: Full-time
Pay: $44,000.00-$55,000.00 per year
Benefits:
Employee assistance program
Extended health care
Paid time off
Schedule:
Monday to Friday
On call
Work Location: In person
Application deadline: 2025-03-30
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