Job Description

PURPOSE

Provides outstanding customer service to determine which products and services best fit our customers' needs.

KEY ACCOUNTABILITIES

Assists customers in the selection of ZWILLING merchandise, while providing information about the product, materials, technology and functionality. Ensures customer service standards are upheld by listening to customers' wants and needs, providing product information as required. Drives and closes sales by utilizing ZWILLING selling techniques Completes customer sales transactions. Maintains store appearance and assists in processing and replenishing merchandise. Helps to support and create a team environment. Adheres to the ZWILLING's brand values and Sales Associate competencies.

KNOWLEDGE SKILLS AND ABILITIES

Must possess and consistently exhibit the competencies relative to the position. Ability to write read and comprehend simple instructions, short correspondence and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. Ability to add, subtract, multiply and divide in all units of measure. Ability to use a point of sale system and must have a basic understanding of cash register functions and cash procedures. Ability to exercise good judgment and decision-making skills. Ability to demonstrate excellent verbal and written communication skills. Ability to work a varied schedule including weekends, evenings and statutory holidays. Also available to work overtime during peak periods.

QUALIFICATIONS

Three to six months of retail experience is preferred. * Open Availability