Job Description

THE PROPERTY:

Built on the site of the historic Alberta Boot Company in the vibrant Beltline District, our downtown hotel pays homage to its cowboy roots through modern design and artwork. As one of the largest Residence Inn hotels in the world, we have 390 long-stay suites and cater to business and family leisure travellers looking for an extended-stay hotel as well as to groups and meeting attendees with a 10,000 sq. ft. Conference Centre. From our top-notch culinary team creating the most delicious dishes to our food and beverage team providing the best experiences in our comfortable and fun outlets, our hotel is not just the best place to stay, it is the best place to work! With close proximity to the CTrain, great benefits and amazing people, there are so many reasons to join our team!

THE ROLE:

Reporting to the Rooms Operations Manager, the

Valet Parking Attendant

is responsible for parking and retrieving guest automobiles, providing exceptional service according to hotel and Marriott service standards. Responsibilities will include:

Provide a warm, friendly welcome to all visitors and guests entering the circular driveway and/or hotel entrance.

Open vehicle/taxi doors for guests arriving at the hotel.

Remove all items of luggage from the guest vehicle, calling a Lobby Service Associate for delivery.

Drive vehicles to designated valet area, ensuring vehicle is left secure, with all doors locked.

Direct traffic on the circular driveway to ensure smooth flow and no obstructions.

Record parking spots, placing guests' keys/fobs in the locked valet key box.

Retrieve vehicles when guests are ready to leave, ensuring vehicle is warmed up, defrosted and wiped clear of snow in the winter.

Report any unusual occurrences in the valet area to the manager on duty.

Arrange taxis/ubers for guests and visitors as requested.

Monitor and maintain the orderliness and cleanliness of the hotel entrance and circular driveway area.

Ensure adherence to the Hotel's policy regarding security of keys/fobs.

Know all safety and emergency procedures relevant to the valet area, providing support as per the Emergency Response Plan.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager on duty.

Develop and maintain positive working relationships with others.

Maintain a professional image at all times.

Project an enthusiastic, optimistic, helpful attitude.

Perform other reasonable job duties as requested by department heads/senior managers.

THE SKILLS AND EXPERIENCE YOU HAVE:

A minimum of 1 year of experience parking cars, preferably in a hotel setting or related hospitality operation.

Post-secondary education in hospitality or a related field an asset.

Must have a valid Alberta Class 5 driver's license.

Must be able to provide a clean driver's abstract.

Must be able to operate both manual and automatic vehicles.

Knowledge of how to use equipment such as booster cables an asset.

Must be able to work within a fast-paced environment.

Must be able to effectively communicate in an attentive, friendly, courteous and service-oriented manner.

Must be self-motivated with the ability to multitask and prioritize tasks to meet deadlines and ensure efficient service.

Ability to stand or walk for an extended period of time.

Ability to move, lift, carry, push, pull and place objects weighing less than or equal to 30 pounds without assistance.

Ability to handle extreme weather conditions, including heat, cold, rain, ice or snow.

Must be available to work a variety of shifts, including days, evenings, overnights, weekends & public holidays. Hours of work will be scheduled based on business volumes/operational demands and will vary.

First Aid certification an asset.

Must be able to maintain confidentiality of proprietary information and protect company assets.

REASONS TO APPLY

An exceptional work environment

Competitive compensation

Accommodation discounts with Marriott's Explore & Bonvoy Programs

Medical, Dental and other health benefits for full-time positions

Uniforms provided

Recognition & Incentive Programs

Annual events

The opportunity to give back through Marriott's SERVE360 program

Thank you for your interest in the Residence Inn Calgary Downtown, however, only those considered for an interview will be contacted.

WE ARE SUPPORTIVE OF WORKFORCE DIVERSITY AND ENCOURAGE APPLICATIONS FROM ALL QUALIFIED INDIVIDUALS.

Job Type: Full-time

Benefits:

Company events Dental care Disability insurance Discounted or free food Extended health care Life insurance On-site gym Vision care
Licence/Certification:

Class 5 Licence (required)
Work Location: In person