Job Description

Why join us? OMERS is one of Canada\xe2\x80\x99s leading pension funds. We manage a diversified global portfolio of stocks and bonds as well as real estate, infrastructure and private equity investments. OMERS was established in 1962 to serve local government employees across Ontario. Today, we represent approximately 1,000 employers and about 560,000 members, retirees and survivors. OMERS continues on a path of steady growth: growth in assets under management and growth in membership, supported by a strong vision for a secure, sustainable and prosperous future. OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process.

Reporting to the Manager, Pension Communications, the UX Copywriter will support the Pension Communications team with our website project, which includes reviewing existing content targeted to members and employers on OMERS digital channels, including omers.com, and developing engaging content that enhances their user experience. The role will also include suggesting improvements to architecture and navigation as well as developing guidelines and processes for regularly reviewing and updating our digital content.

The UX Copywriter will work as part of a team to plan, write, review and repurpose content across our digital channels and publish new content using our Content Management System (CMS), Contentful.

Responsibilities:

Review and edit existing content on omers.com

Revise, repurpose and write new content for websites, emails, social media, etc. that enhances the user experience for key audiences, particularly members, employers and stakeholders

Make recommendations and, where applicable, lead the development of new multimedia content, such as videos, infographics, etc.

Manage content and publishing within the Pension Communications team\xe2\x80\x99s CMS

Update content on omers.com, myOMERS and e-access

Develop guidelines and processes for updating content

Track metrics and share regularly with the team for the purpose of continuous improvement

Ensure a consistent brand voice across all channels

Work closely with internal team members and other business partners to meet project objectives and deadlines

To succeed in this position, you have:

University or college degree in communications, marketing, journalism or public relations with 6+ years in a related field

Strong writing and editing skills, as demonstrated through published work

Ability to write content that focuses on the user experience

Experience in corporate communications; pensions or financial services would be an asset

Knowledge of SEO best practices and how to optimize content for search engines

Experience using analytics and key metrics to report results

Experience using a CMS to manage content

Ability to prioritize and meet tight deadlines

Project leadership skills, coupled with resourcefulness and a keen focus for detail

Strong critical thinking and decision-making skills with the ability to work with the team and independently as required

Strong relationship-building skills to build trust with internal stakeholders, in order to achieve results

Our story:

Founded in 1962, OMERS is one of Canada\xe2\x80\x99s largest defined benefit pension plans, with $124 billion in net assets as at December 31, 2022. OMERS is a jointly-sponsored pension plan, with more than 1,000 participating employers ranging from large cities to local agencies, and over half a million active, deferred and retired members. OMERS members include union and non-union employees of municipalities, school boards, local boards, transit systems, electrical utilities, emergency services and children\xe2\x80\x99s aid societies across Ontario. Contributions to the Plan are funded equally by members and employers. OMERS teams work in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe \xe2\x80\x93 serving members and employers and originating and managing a diversified portfolio of high-quality investments in public markets, private equity, infrastructure and real estate.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.

Omers