Job Description

Job Category: Entertainment
:
River Rock Show Theatre offers the best live entertainment shows in the region! Our shows offer something for everyone: nostalgia, laughter, dancing, and rock and roll! You have the perfect opportunity to combine your love for entertainment and passion for service by joining our team as a Casual On Call - Theatre Usher.
The Successful candidate will be responsible for, but not limited to the following:

• Greeting guests and directing them to their assigned seating
• Regulating flow of guests in and out of the theatre
• Responding to guest inquiries regarding resort events and amenities
• Communicating effectively with all appropriate operational departments
• Building strong working relationships with our internal and external
• Complying with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed

The Successful candidates will demonstrate the following qualifications:

• You must be able to work on an as needed or when needed basis (hours may vary depending on operational needs) in a variety of shifts including early mornings, late evenings, weekends and statutory holidays, as we operate 24 hours a day, seven days a week
• Experience and/or interest in the live entertainment industry an asset
• Exceptional interpersonal and communications skills
• Customer service and/or hospitality experience
• Ability to handle multiple tasks and projects at one time
• Ability to stand for long periods of time
• Second language is an asset
• Serving It Right Certification or the ability to achieve a Serving It Right Certification
• The ability to successfully obtain a criminal record check
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE's Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

About Us:
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don't play games with.....is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!

Skills Required