Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
or equivalent experience
Work setting
Computer hardware or software retailer/wholesaler Help desk
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Supervise other technical support workers in this group Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
5-10 people
Computer and technology knowledge
Android MAC Unix Device drivers Networking hardware Internet Multimedia software Word processing software Image editing software Website creation and management software Desktop publishing software Mapping and data visualization software Programming languages MS Office Spreadsheet
Security and safety
Criminal record check
Work conditions and physical capabilities
Fast-paced environment Work under pressure Combination of sitting, standing, walking
Own tools/equipment
Computer Cellular phone
Personal suitability
Accurate Client focus Excellent oral communication Excellent written communication Team player
Screening questions
Are you available for the advertised start date? What is the highest level of study you have completed? What is your current field of study? What is your current level of study? Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week
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