User Support Technician

St. John's, NL, Canada

Job Description

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  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • or equivalent experience

Work setting

Computer hardware or software retailer/wholesaler Help desk

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Supervise other technical support workers in this group Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision

5-10 people

Computer and technology knowledge

Android MAC Unix Device drivers Networking hardware Internet Multimedia software Word processing software Image editing software Website creation and management software Desktop publishing software Mapping and data visualization software Programming languages MS Office Spreadsheet

Security and safety

Criminal record check

Work conditions and physical capabilities

Fast-paced environment Work under pressure Combination of sitting, standing, walking

Own tools/equipment

Computer Cellular phone

Personal suitability

Accurate Client focus Excellent oral communication Excellent written communication Team player

Screening questions

Are you available for the advertised start date? What is the highest level of study you have completed? What is your current field of study? What is your current level of study? Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

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Job Detail

  • Job Id
    JD2159163
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    St. John's, NL, Canada
  • Education
    Not mentioned