Job Description

For over 70 years, Chicago Title has proudly provided security for Canada's real estate transactions. We understand the true value of our insureds' properties; they represent more than just numbers on a statement. When it comes to our clients' peace of mind, no detail is too small to overlook. From offering better value than anywhere else, and unmatched customer care, we will safeguard the real estate industry, one property at a time. Owned by Fidelity National Financial, North America's largest title insurer, we are an industry leader in title insurance solutions, customer service, and real estate technology. Our focused, Canadian-based organization lets us respond quickly to our clients' needs. We're not just in the title insurance business; we're in the client success business. We put the customer first, listening carefully to hear your unique needs and providing creative solutions. We strive for results, providing world-class products and services while continually innovating to improve what we offer. We never rest, nurturing our workforce to be the top tier in the industry, letting our clients experience the peace of mind they deserve.

Primary Responsibilities:

Requirement Analysis: Collaborate with business analysts, stakeholders, and end-users to understand and document requirements. Test Plan Development: Create detailed test plans and scenarios to cover various use cases and edge scenarios. Test Execution: Execute test cases, document findings, and report issues. Defect Management: Triage, track, and communication defects to development teams, ensuring timely resolution. Usability Evaluation: Assess system usability, ease of use, and overall user experience. Documentation: Maintain documentation of test plans, results, and issue reports. Develop documentation relating to user specifications, training guides, etc. as needed. Collaboration: Work closely with various teams, including development, QA, and business stakeholders. Continuous Improvement: Identify opportunities to improve the UAT process and deliver better quality operating system. Additional Duties: Undertake other tasks and responsibilities as required or assigned, demonstrating flexibility and a commitment to the overall goals of the team and organization.

Qualifications:

Post-secondary diploma/degree, or equivalent work experience in Computer Science, Information Technology, or a related field. 2+ years' experience in software testing, UAT, or related areas. Industry certifications in software testing or quality assurance may be beneficial. Experience working with Agile and Waterfall (CMMI) methodologies Experience in a law firm and/or title insurance environment is considered an asset. Understanding business processes and user workflows. Strong analytical skills and the ability to problem-solve with minimal direction. Strong written and verbal communication skills Experienced self-starter with the ability to work effectively in a fast-paced environment. Excellent multi-tasking, organizational, and time management skills, including attention to detail and the ability to set priorities and meet deadlines. Flexible team player who works well under pressure with minimal supervision to meet tight deadlines. French language skills are considered an asset.
We thank all candidates for their interest but only those selected for an interview will be contacted.

Disclaimer: Chicago Title is an equal opportunity employer. Accessibility accommodation for candidates with disabilities participating in our selection process is available upon request.

Job Types: Full-time, Fixed term contract

Benefits:

Dental care Disability insurance Employee assistance program Employee stock purchase plan Extended health care Life insurance RRSP match Tuition reimbursement Vision care Work from home
Work Location: Hybrid remote in Mississauga, ON L5T 2X9