Job Description

Land Acknowledgement: Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.
COVID Statement As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.
Who you are:

• You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage
• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills

What we are looking for: The Unit Secretary is a valuable member of the NICU and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties as well as patient registration. Although the primary location is the NICU you will be an integral part of a team of Unit Secretaries and therefore will be trained to work in all areas of the Childbirth and Children’s Program.
The clerical aspect of the role includes: patient registration, filing, recording, organizing and entering physician orders into the computer, photocopying, faxing documents, arranging patient transfers, reordering supplies as needed. The successful candidate will have demonstrated ability to communicate effectively, work within a team environment, set priorities and multi task proficiently.
The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel, scheduling appointments and giving information related to patient care as authorized by a Registered Nurse.
What you Bring to MSH:

• Previous hospital unit secretary experience
• Experience in a Maternal/Child Unit is required
• Sound knowledge of medical terminology
• Proficient computer and typing skills
• Strong customer service, interpersonal and written and verbal communication skills
• Ability to prioritize and manage multiple demands in a fast pace environment
• Strong critical thinking, problem solving and decision-making skills with a high attention to detail
• Excellent organizational skills
• Demonstrated ability to work effectively within an interprofessional team as well as independently
• Demonstrated good attendance and performance record with the ability to maintain this same standard
• Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

WORK SCHEDULE: The successful candidate must be available to work a variety of shifts; days, evenings, nights, weekends and Statutory holidays. Weekday shifts will primarily be 1500-2300 and weekends will primarily be 0700-1500 and 1500-2300. Please note, schedules may change based on departmental needs.
Compensation: BAND CUP03: $23.90- $26.89
Who we are: Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?
Oak Valley Health Diversity Statement Markham Stouffville Hospital takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Markham Stouffville Hospital is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.
Required Skills

Required Experience