Job Description

Job Number:
J0925-0724
Union:
SEIU
Salary:
$30.56 - $31.90/Hour
Job Title:
Unit Communications Clerk (UCC) - Laboratory
Job Status:
Casual
Department:
LAB - ADMIN
Site:
Belleville General Hospital
Job Category:
Administrate & Clerical Careers
Number of Positions:
1
Hours:
8 hour shifts scheduled on days. Hours and shifts are subject to change with notice based on the needs of the organization.
Salary:
$30.56 - $31.90/Hour
Position Summary
The Laboratory Unit Communications Clerk (UCC) provides essential clerical and administrative support to the Laboratory Services Department. This role includes document preparation, data entry, records management, and communication with internal staff and external hospitals/pathology laboratories. The UCC contributes to the efficient operation of the department by coordinating workflow, maintaining accurate information systems, and supporting quality and process improvement initiatives.
Required

• Post-Secondary education in medical secretary/medical transcription or equivalent combination of education and relevant working experience.
• Completion of a Medical Terminology Course through a recognized college.
• Strong public relations, teamwork, and customer service communication skills.
• Demonstrated typing skills and proficiency in clerical tasks, including computer/word processing, scanning, email, and faxing.
• Ability to accept direction and work independently with minimal supervision.
• Demonstrated satisfactory work performance, including reliability, attention to detail, and adherence to departmental standards and policies.
• Availability to work all shifts identified on the job posting.
• For internal candidates, disciplinary and attendance records will be considered.

Duties
Clerical and Operational Support:

• Completes a variety of administrative and general office duties to support daily lab operations.
• Prepares and maintains departmental documents including agendas, meeting materials, and reference files.
• Supports the coordination of departmental meetings such as Tumor Boards by organizing slides, reports, and other presentation materials.
• Opens, sorts, and redirects internal and external mail.
• Orders, records, and maintains office and lab-related clerical supplies using approved systems (e.g., e-Req, Grand & Toy).

Data Entry & Information Management:

• Inputs and verifies data in electronic health systems (e.g., Meditech, Cerner), ensuring accuracy and completeness.
• Manages departmental records and electronic databases, ensuring confidentiality and accessibility.
• Tracks and reconciles documentation related to pathology materials sent to or received from external agencies.
• Prepares and distributes reports (e.g., pathology, autopsy, bone marrow) to designated internal departments and partner facilities.

Communication & Scheduling Support:

• Maintains effective communication with laboratory staff to support case coordination and workflow.
• Distributes daily operating room lists and notifies staff of special case requirements (e.g., intraoperative consultations).

Process Improvement & Quality Assurance:

• Participates in quality improvement initiatives, record audits, and departmental process evaluations.
• Identifies opportunities to improve workflow and administrative efficiency within the department.
• Maintains confidentiality of all patient, staff, and departmental information in compliance with hospital policy.

Education & Compliance:

• Completes mandatory annual education requirements.
• Other duties as assigned.

At Quinte Health, our four hospitals unite under the core values of Imagine It's You, Value Everyone, We All Make a Difference, and Stronger Together. We work as one team to enhance lives, improve access to high-quality care, and build healthier communities-right where people need it most.
Located on the stunning Bay of Quinte, Belleville blends small-town charm with big-city perks-vibrant dining, festivals, waterfront adventures, scenic trails, and great shopping.
As the largest Quinte Health hospital, Belleville General Hospital (BGH) offers diverse opportunities across medicine, critical care, emergency, surgery, maternal-child care, mental health, rehab, and oncology. We collaborate regionally to provide top-tier care.
At BGH, you'll thrive in a dynamic, supportive, and team-driven environment. Newcomers learn from experienced professionals, fostering growth and a shared passion for making a real impact. Come be part of something amazing!
Physical Demands Analysis
Strength

• Required Rarely - lifting average 5-10 pounds' maximum 15 pounds, carrying, pushing/pulling.

Mobility

• Required Often - prolonged sitting.
• Required Occasionally - standing and walking on hard surfaces, bending/stooping.

Dexterity

• Required Often - prolonged fine finger movements.
• Required Frequently - gripping/grasping, eye/hand coordination.
• Required Briefly - reaching with both hands.

Equal Opportunity
We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or for assistance.

Skills Required