Job Description

The St. Joseph's Health Centre site of Unity Health Toronto operates a 10-bed Palliative Care unit that supports patients with a palliative care diagnosis who require pain and symptom management and end of life care in a tranquil environment. This position offers a unique opportunity to be a part of this unit's foundational care team.

Job Profile:

The Unit Clerk is highly adaptable, highly flexible, sweats the details, and effectively communicates with patients and families, the different areas within the Health Centre and with external partners as required. Principle responsibilities include: supporting the interprofessional team; supporting continuous quality improvement and innovation; typing, filing, photocopying, faxing, ordering and maintaining office supplies; filing of appropriate information in the IRT's data management system as per protocol; booking and coordinating appointments accurately and efficiently; compiling and entering program service statistics and data; maintaining an accurate and confidential filing system; preparing reports including letters, memos, agendas, meeting minutes; organizing room bookings, conference/meeting requests and catering; tracking and submitting payroll accurately; scheduling staff duties as assigned; providing administrative support to the Clinical Manager as required; providing coverage and assistance to other program administrative positions as required; understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding Health Centre plans, policies and procedures in order to ensure a safe environment for our patients and families, and our customers/partners. Responsibilities include, but not limited to:

Manage daily staff scheduling/roster Prepare, post, and maintain staffing schedules Process payroll for staff, ensuring accuracy and timely submission Order supplies and handle filing Perform other clerical tasks as assigned Provide clerical support to registered staff, residential areas/communities, and Managers Collect and distribute mail Schedule patient care conferences and appointments Arrange transportation for patients as needed Collaborate and communicate with other departments as required

Qualifications:

Secondary school diploma required Recent experience as a Unit Clerk or other clerical experience Excellent English communication skills, both verbal and written Computer skills with proficiency using email and Microsoft Word and Excel at an intermediate level required Knowledge of medical terminology required with a Certificate in Medical Terminology preferred Basic mathematical/numerical skills and experience ordering supplies Polite & efficient telephone manner Proven ability to work independently and show initiative Able to work well under pressure & co-operate with all Health Centre staff and patients Demonstrated ability to multi-task in a fast paced environment Ability to work in an environment with death and dying issues Satisfactory attendance record.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.