Job Description

Your Opportunity:The Peter Lougheed Centre Intensive Care Unit is a combined medical and surgical ICU that provides high quality care to a diverse population. At the PLC we pride ourselves on being a community within our community, where communication, collaboration and teamwork are vital. Our patients and their family are at the center of the high-quality care we give in our ICU. As a member of our dynamic multi-disciplinary team, the successful candidate will be responsible for answering telephones, screen and relay messages to the appropriate personnel, liaise with clinician and bedside nurse regarding patient admission and transfers. In addition, the unit clerk role includes registration of patient admissions / discharges / transfers in Epic/Connect Care. Receives laboratory results via telephone and relay information to appropriate doctor/nursing staff and locates and retrieves patient history / and or hospital and test records from internal or external health records departments. Contacts physician and other related works area's such as DI, OR, ER, PACU and other areas when requested to do so. Prints relevant clinical data in time of EPIC/Connect Care downtime. Provides clarification and information to physicians and nursing staff regarding unit and hospital clerical administrative procedures. The unit clerk is most likely to be the first to greet family and other visitors who often are in distress, therefore it is an expectation that the successful candidate be courteous, respectful, kind and helpful.Description:As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: Intensive Care Unit 28
• Primary Location: Peter Lougheed Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.50
• Posting End Date: 08-JAN-2025
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 18-JAN-2025
• Temporary End Date: 26-OCT-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 30
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications:Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Additional Required Qualifications:Medical terminology. 1 year acute medical or surgical experience required. Demonstrated high functioning time-management and organizational skills. Demonstrated ability to prioritize in a rapidly changing environment. Demonstrated effective interpersonal and communication skills through computer, verbal and written means, in a professional and mature manner. Demonstrated proficiency in computer skills - knowledgeable of Microsoft office and Excel. Demonstrated ability to successfully establish relationships with both patients and families and engage them in their care. Experience with Epic/Connect Care. Preferred Qualifications:As Required.Please note:All postings close at 23:59 MT of the posting end date indicated.Security Screening:A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.Healthy Albertans. Healthy
Communities. Together.We're passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.Everything we do at AHS reflects a patient and family centred approach; it's about putting patients' and families' experiences, priorities and trust first.We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services