Job Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.




About the role




We are looking for Unit Claims Managers to join our Property and Auto teams! At this time we have a permanent opportunity on our Property team and a 12 month secondment position on our Auto team. As a Unit Claims Manager you will lead and motivate a high performing team of claims professionals. You will play an essential role by maintaining a legendary customer-focused approach while advising on solutions for internal and external sources. You will provide technical expertise and leadership to ensure efficient work processes are achieved. This opportunity can be based in any of these locations: Calgary/Edmonton//Vancouver What you’ll do here:

• Provide leadership and manage the operations of the Claims Unit to achieve key business goals including communicating corporate vision, and values
• Drive results by implementing appropriate performance expectations and management through effectively coaching and mentoring employees
• Develop and recommend organizational initiatives to support company strategies including changes to process or technology improvements
• Play a key and active role in the selection process and hiring of employees who will deliver a legendary level of service
• Audit staff files and provide feedback and/or training as determined. When required, establish controls based on audit findings.
• Act in a consultative and advisory capacity on claims matters such as: liability determination, policy interpretation and settlement negotiation to help resolve claims-related issues
• Provide effective leadership by continuously keeping staff informed of changes or new directions and share responsibility for the overall productivity and engagement of team members
• Communicate with other claims experts on technical and administrative issues
• Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal client groups
• Ensure that corporate policies, claims standards, and procedures are being followed

Qualifications




What you bring to the table:

• Minimum 1 year of corporate management experience or 3 years of progressive P&C insurance experience
• Strong leadership skills including the ability to motivate, coach, and engage staff
• Demonstration of the Leadership Success Factors
• Technical knowledge in claims is an asset
• Excellent analytical skills to deal with policy, legal and regulatory interpretation and implementation
• Superior communication and interpersonal skills with all levels of staff
• Commitment toward ongoing self-development (i.e. CIP participation)
• Flexibility with working hours

Here are a few reasons why others have joined our team:

• An award-winning, inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
• A comprehensive financial rewards program that recognizes your success
• An extensive, flexible benefits package
• An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
• A $350 annual wellness account that promotes an active lifestyle

Flexible Work Arrangements We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.




Closing Statement




We are an Equal Opportunity Employer If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada. This posting closes on September 2, 2022 at 11:59pm EST.




Referral Bonus




This role is eligible for employee referral bonus. #myReferrals1000