Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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Are you a client and advisor centric leader who has a passion to deliver exceptional service? Looking to lead a top-tier team of underwriters? If you answered \xe2\x80\x98yes,\xe2\x80\x99 our Underwriting Manager role in SLFD New Business & Underwriting may be the right fit for you.

At Sun Life you\xe2\x80\x99ll get to be part of a supportive culture and community that celebrates each other\xe2\x80\x99s successes and supports one another through learning opportunities. We also offer a hybrid working environment. Enjoy flexibility to work from home and in the office!

What will you do?

• Lead and support underwriters in their service delivery and development
• Manage workload and priorities while promoting teamwork and a positive environment with employees in multiple locations.
• Develop and implement strategies and processes to improve underwriting efficiency, accuracy, and client experience
• Resolve escalated cases and work with the SLFD underwriting team to close gaps and enhance service
• Using lean management concepts and methodology, identify areas for improvement and implement changes using problem solving activities
• Contribute to the leadership team by providing input on planning and key priorities
• Collaborate with other key teams including Sales, Marketing and Client Service to ensure client satisfaction and improve overall operational performance
• Be a key resource and champion for the success of projects, process changes, and training
• Develop, implement, maintain and monitor internal controls and governance of common and consistent processes across Underwriting

What do you need to succeed?

• Bachelor\xe2\x80\x99s degree in Business, Finance, or related field
• Experienced underwriter with background in Life and Critical Illness insurance
• Willingness to pursue underwriting education and/or a professional underwriting background
• Proven leadership experience with a focus on developing high-performing teams
• A proven track records of driving operational excellence and process improvements in a fast-paced environment
• Excellent communication and interpersonal skills with the ability to collaborate across departments and influence stakeholders at all levels
• Able to lead change and act as a change agent
• Strong analytical and decision-making skills (Tableau knowledge an asset)
• Ability to interpret and apply numerous guidelines, reports, and data to manage and set priorities
• Results focused, pro-active and service oriented
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual English-speaking manager outside Quebec.

What\'s in it for you?

• Trusting, diverse and inclusive working environments
• Supportive leadership who\xe2\x80\x99s focused on your success and well-being
• A hybrid working environment
• Continuous improvements that focus on enhancing your work and our clients\xe2\x80\x99 experience
• Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities

\xe2\x80\x8bWe also offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives. This includes:

• Comprehensive benefits
• Assistance with securing your financial future through a competitive retirement matching program and stocks option
• Annual bonus program
• Wellness programs, benefits, and health incentives
• Paid vacation
• Additional paid days off to support family/personal care and emergencies
• Time off for enrichment experiences through a sabbatical program
• Investment in not-for-profit organizations that are important to you
• Top up benefit for maternity/paternity leave

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 74,100/74 100 - 120,800/120 800

Job Category: Underwriting - Individual

Posting End Date: 29/09/2023

Sun Life Financial