Job Description

About Us

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Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

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Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience.



We offer:

Work-life harmony with access to an award-winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!
We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

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What You Will Do

The Underwriting Assistant, Commercial Auto will play a critical role in the day to day processing of various administrative components in addition to working closely with the team. Manages emails daily and responding to inquiries in the shared inbox Provides administrative support to the underwriting team Processes endorsement in an accurate and timely manner Performs tasks including out of sequence endorsements, letters of authorization, experience letters and cancellations Assigning certain files to underwriters that need immediate attention Counting and logging incoming electronic mail, and moving to the appropriate mailbox Sending letters to Brokers/Agents regarding returned registered letters and mail Adding documentation to policy processing system where required Provide direct assistance and support to the Underwriting department Other tasks as required


Who You Are

Post-secondary education in a related field, and/or currently holds or working towards CIP would be an asset Excellent communication skills both oral and written Strong organizational and interpersonal skills with the ability to multi-task Exceptional customer service skills Ability to work collaboratively in a team environment and independently Strong time management skills, accuracy and attention to detail in a highly structured environment Ability to effectively handle multiple priorities and meet deadlines in a fast paced environment

Our Commitment

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We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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