Job Description

Term Length: One Year
The Opportunity
You've always had a knack for evaluating a situation and arriving at the right solution. It's like you have this uncanny ability for troubleshooting and seeing potential issues that others overlook -- which is exactly the type of person we need for this underwriting position. Working closely with other underwriters and agency advisors, you'll be responsible for adhering to underwriting guidelines, procedures and regulations. You will balance the member's needs as well as business objectives to ensure profitable growth and underwriting excellence.
A Place to Belong
AMA is more than a workplace; it's a family. Together, we help protect the things that matter most to our more than one-million members--everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
Building on a century of proud service in Alberta communities, we're passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you'll enjoy:

• Competitive wage
• Ongoing professional development
• Vacation pay is added to each paycheque
• Flexible work models that make sense for your lifestyle

Who You Are
You're not only well known for your superior communication and presentation skills but can express your ideas to a wide variety of groups, who may or may not share your level of business communications know-how.
You're insatiably curious and analytical and make smart and sensible choices.
One of the favorite parts of your job is being able to share your knowledge and experience to help others grow and excel in their careers.
You're a resourceful and out-of-the box thinker.
You enjoy working on your own but love those times you get to connect with others, including other departments.
You're comfortable with change and adapt quickly while producing quality and highly accurate work.
You're all about ethics both personally and professionally.
How You'll Make an Impact
Report to the Director of Underwriting Operations.
Verify policy transactions and make necessary adjustments immediately, and effectively communicate to Agency and members.
Identify and obtain additional information required to conduct a proper risk analysis.
Use sound judgement and reasoning to make informed risk selection decisions.
Review claims and take appropriate underwriting action.
Responsible for delivering service that supports our TYLF (Treat You Like Friends & Family) culture, while ensuring underwriting integrity
Determine how to handle exceptional situations by actively listening to members' needs and finding appropriate solutions.
Deliver innovative, forward-thinking solutions and coverage.
Identify gaps in coverage and offer recommendations where suitable.
Articulate decision-making reasoning to advisors to assist with effective communication to the member.
Communicate decisions in an empathetic and professional manner.
Work collaboratively with Underwriting teams, Claims, Agency and other internal departments to improve relations and achieve common goals.
Provide prompt, consistent and exceptional service.
Confidently respond to and resolve inquiries.
What You Bring to the Table
Grade 12 diploma.
3-5 years' experience in an insurance role.
Working towards your CIP designation would be an asset.
Bachelor's degree in Business, Accounting or related post-secondary education is an asset.
Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We'll work with you feel supported throughout your journey with us.
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WORK MODEL: Remote
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We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Skills Required