Job Description

Job Category: Administrative Support
:
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
This position is a part of the Non-Academic Staff Association (NASA).
This position has an end date of August 31, 2027, and offers a .
Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.
As an Academic Advisor within the Faculty of Nursing, you'll play a vital role in guiding students through their academic journey, helping them navigate complex decisions with confidence. You'll be the go-to expert for tackling non-routine queries, from course selection to understanding academic policies, ensuring students make informed choices every step of the way.
You will assess applications based on established procedures, and provide clear guidance on degree requirements, academic standing, deadlines, and the acceptance of exchange or transfer credits. Monitoring student registrations and keeping track of students who are out of sequence will also be part of your responsibilities, ensuring that all students stay on track with their academic goals.
Additionally, you will provide advice on academic exchanges and course transfers, offering students opportunities to broaden their horizons. And when life outside the classroom presents challenges, you'll be there to listen, providing advice and connecting students to the resources they need for support.
With a focus on both academic success and student well-being, you'll make a lasting impact on the future of every student you work with.
Responsibilities:
Application Assessment

• Processes applications for program admission from inquiry to decision stage. Ensures completeness of required information.
• Conducts admissions reporting, including collecting and analyzing data to inform decision making processes.
• Evaluates and makes decisions on applications for admission ensuring program admission requirements are met.
• Evaluates domestic and international credentials.
• Participates in documentation and procedure development
• Conducts research into the credit and course level systems for institutions and courses that have not yet been evaluated; develops and maintains a database of international and domestic transfer credit decisions.

Program Advising (Post-Acceptance)

• Advises continuing and prospective students on program related matters such as: advising on academic standing, providing GPA calculations and scenarios, advising on program changes, advising on potential transfer credit and performing advanced program planning.
• Identifies, assesses, refers and advocates for students at risk.
• Provides students with information about alternatives, limitations and possible consequences of academic decisions.

Program Decisions

• Approves/denies program decisions such as: course-overload applications, requests for program interruption or deceleration, change of route, deferred examination applications, transfer credits, requests for student abroad and exchange programs.

Convocation/Program Completion

• Completes convocation clearing for graduates to ensure full degree requirements are met.
• Verifies program completion and certifies to the College of Registered Nurses of Alberta (CRNA) students can write the National Council Licensure Examination (NCLEX) and receive their Temporary Practice Permits to legally work in Canada.
• Advises students of any program deficiencies and the consequences

Qualifications:
Education & Certifications

• Undergraduate degree and/or diploma in a relevant field, supplemented by experience in course administration.

Experience

• Minimum 2 years' experience in program/administrative coordination.
• Background in assessing domestic and international academic qualifications.
• Hands-on involvement in program admissions, including reviewing applications and making admission decisions.
• Proven track record in guiding students on academic progress, program planning, transfer credit assessments, and convocation requirements.
• Handling of confidential information

Technical Skills

• Thorough understanding of databases and database integrity procedures.
• Ability to evaluate applications, credentials, and transfer credits with attention to detail and fairness.
• Strong analytical skills for data collection, reporting, and process improvement.
• Strong knowledge of University policies, procedures, and academic scheduling.

Soft Skills & Competencies

• Commitment to providing excellent customer service in a positive and encouraging manner.
• Problem-solving and troubleshooting abilities.
• Ability to work both independently and in a team setting.
• Excellent organizational skills, with the ability to meet tight deadlines and recognize the timelines of other areas.
• Excellent communication skills (phone, email, remote, in-person) with both internal and external stakeholders.
• Ability to work effectively in a fast-paced environment.

Assets

• Training in mental health and suicide prevention (e.g., Mental Health First Aid, ASSIST Training).
• Experience with University Academic Calendar, Campus Solutions and PeopleSoft (student) is a strong asset
• Data monitoring experience, familiarity with data analysis tools (e.g., Excel, Tableau) for admissions reporting.
• Membership and/or certification from an academic advising or student services organization, i.e. CACUSS or NACADA.

Application Instructions
Click "Apply Now" to submit your resume and cover letter.
About Us:
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms-physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes de toute orientation sexuelle ou identite et expression de genre; et toutes les personnes qui peuvent contribuer a la diversification des idees et a l'universite a postuler.
About the Team: The is ranked #1 in Western Canada and #7 globally (QS World Rankings). It offers five CASN-accredited undergraduate programs and multiple graduate programs, including a PhD in Nursing. With over 1,700 students and strong partnerships across Alberta, the faculty leads innovative, high-impact research to meet the health needs of diverse communities and address global health challenges.

Skills Required