The Tweedtender will help the company provide our customers with a superior experience through information, exceptional service and the highest quality cannabis. This position is responsible for all sales activity, remaining knowledgeable on products, assessing customer needs, helping, and maintaining selling floor presentations and stock. ResponsibilitiesSales Associate
Welcome and assist all customers that visit the store
Professionally and courteously handle all inquiries, feedback, complaints or concerns
Educate customers about why we do what we do and about our products
Process payments with POS and computer systems
Open and close the store accurately and on time
Accurately re-stocking retail inventory
Weighing and packaging products effectively and efficiently
Staying up to date on offers and specials
Responding to member inquiries with comprehensive knowledge and accuracy
Receiving and documenting inventory accurately
Processing and filing member paperwork with all provided information
Maintaining sales goals on a daily and weekly basis
Closing and completing all end of day reports and procedures
Ensure store is clean and tidy
Other duties as assigned
Age Gating
Prevent cannabis sales to anyone under the age of 19, by reviewing government issued photo identification to validate permission to enter
Assist in traffic flow management
Protect company\xe2\x80\x99s staff by maintaining a safe and secure environment
Foster a sense of teamwork will all team members
Ensure the security of all company product at all times
Adhere to and uphold Tweed\xe2\x80\x99s Loss Prevention systems to prevent all possible opportunities
Observe for signs of crime or disorder and communicate any disturbances.
Take accurate notes of unusual occurrences
Report in detail any suspicious incidents
Other duties as assigned
Qualifications
Minimum 1-3 years customer service experience, retail is preferred
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you\xe2\x80\x99ve worked in a regulated environment before
Requirements
Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal background check required
Job Types: Part-time, Permanent Ability to commute/relocate:
Conception Bay South, NL: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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