Job Description

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine\xe2\x80\x99s World\xe2\x80\x99s Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city\xe2\x80\x99s sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada\xe2\x80\x99s 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel\xe2\x80\x99s sophisticated Lobby Lounge. Located on Vancouver Island, Canada\xe2\x80\x99s Castle on the Coast is the ideal starting point to explore British Columbia\xe2\x80\x99s stunning natural beauty.

• Consistently offer professional Turn Down service while being friendly and engaging.
• Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing rooms with supplies
• Proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Assist in cleaning rooms and wrapping up morning operations as and when needed.
• Other duties as assigned
• Competitive hourly wage between $23.87 to $28.72

Qualifications

• Proven ability to work well unsupervised at a fast pace while maintaining quality standards
• Commitment to provide excellent service and exceed guests\' expectations
• High School diploma, vocational training and/or 1 year work experience
• Good working knowledge of the English language
• Previous experience in luxury hotel environment is an asset
• Must be comfortable speaking to guests
• Impeccable grooming and presentation
• Must physically be able to:

• Lift up to 50lbs
• Carry objects weighting up to 75lbs (including pushing equipment)
• stoop, kneel, reach, stand, walk, bend, twist, push, see, and hear
• Flexible, part time schedules may be considered

Additional InformationPhysical Aspects of Position (include but are not limited to): Frequent standing and walking, Frequent bending and kneeling, Frequent carrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada\xe2\x80\x99s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds \xe2\x80\x93 where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor