Job Description

Join our dynamic team as a Turbo Machinery/Centrifugal Compressor Technician, where you\'ll play a pivotal role as the primary service and maintenance contact for our esteemed customers in Alberta and British Columbia. We\'re seeking talented individuals who possess previous experience in a Service Technician role or a similar field. This exciting opportunity is based in the vibrant region of Airdrie, Alberta.

As a key member of our specialized team, you\'ll be responsible for a range of critical tasks. You\'ll excel in starting and commissioning new systems, diagnosing and repairing compressed air and drying systems, and utilizing your expertise in electronics, direct digital control, airflow, mechanical compression, refrigeration theory, as well as control and mechanical techniques across diverse commercial settings. Moreover, you\'ll showcase your skills in retrofitting and repairing centrifugal compressed air systems, utilizing your knowledge of air compression theory, pipe fitting, and mechanical layouts.

While prior knowledge of compressed air is advantageous, we value candidates with strong mechanical and electrical aptitude. A positive team-focused attitude, exceptional customer service, and outstanding communication skills are vital in this role. We appreciate individuals who can work independently while consistently delivering high-quality work with meticulous attention to detail.

If you\'re a friendly, customer service-oriented problem solver who consistently goes the extra mile to ensure customer satisfaction, we\'d be delighted to discuss this rewarding career opportunity with you. Join our team today and embark on a fulfilling career path that offers personal growth, professional development, and a supportive work environment.

Compensation:

• Remuneration package includes a competitive base salary + commission + performance bonuses.
• Banked time off eligibility so you can earn extra days off.
• $1,000 bonus for completing factory technical training courses.
• Per diem when traveling.
• Tool and boot allowance.
• Company service vehicle.
• Fleet fuel/maintenance card.
• Tablet computer.
• Mobile phone.
• Comprehensive benefits package for you and your family includes:

• Paid time off for vacation and sick days.
• Extended medical, dental, and vision coverage.
• Life and disability insurance.
• Employee assistance program.
• Educational assistance program for courses related to your employment.
• Company matching pension plan.
• $1,000 flex/wellness plan.

Why Choose Wiseworth Canada:

Wiseworth Canada Industries Ltd. is a leading company in the air compressor industry, specializing in sales and services. As the largest provider in Western Canada, we are proud to be the master distributor for Ingersoll Rand compressed air products, parts, and services. Our extensive reach covers Alberta, British Columbia, as well as the Northwest and Yukon Territories.

At Wiseworth, we foster a culture of respect, integrity, and teamwork, which enables us to attract and retain top talent. We provide a positive workplace environment that encourages enthusiasm, innovation, and accountability among our employees. By prioritizing these values, we ensure that our customers receive the highest level of service and expertise in the air compressor industry.

Ingersoll Rand is a globally recognized brand known for its excellence in compressed air products and innovative solutions. Through our longstanding partnership with Ingersoll Rand, we have established ourselves as the preferred supplier in our industry.

Our commitment to excellence has been recognized through various accolades. We are honored to have been named the Top Ingersoll Rand Distributor in North America. Additionally, we have received the Consumer Choice Award for Business Excellence, securing the position of Top Air Compressor Service Provider for the 9th consecutive year. These achievements reflect our dedication to delivering exceptional products and services to our customers.

As a Wiseworth Canada employee you will enjoy:

• Employment stability.
• Positive work-life balance.
• Opportunities for career growth and advancement.
• Competitive compensation package that is worthy of your experience.
• Ongoing training and development.
• Engaged leadership that is focused on continuous improvement.

• Company-wide commitment to workplace safety.

• Equipment installations and commissioning, preventive maintenance, diagnostic inspections, troubleshooting and repair of compressed air equipment to assure equipment is meeting operating and quality standards.
• Establish and maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face.
• Maintain rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements.
• Responsible for end-to-end testing, downloading programming, starting up, commissioning, and servicing on assigned projects.
• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer\xe2\x80\x99s location.
• Perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including replacement, and modifications of equipment or systems as need or requested by customers.
• Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by extensively examining compressor facility layouts, gathering materials and synchronizing on-site work.
• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction to include training and follow-up training.
• Uses hand tools and software and technology, following schematics and engineered drawings or engineering specifications, to diagnose and repair units.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Organizes and complies with all pertinent documentation needed on a daily/weekly/monthly basis to successfully manage the businesses required reports.
• Independently manages daily business needs by identifying parts to order for repairs and determines the urgency of the requirement.
• Remains current on Ingersoll Rand products concerning installation, operation, maintenance, service, and repair of compressed air systems and PLC Controls.
• Recommends parts and services to customers and assistance with follow-up through to successfully acquiring customer approval.

• Travel is an integral aspect of the position. You can expect to travel 50% the year with daily/weekly travel to customer sites located in various regions of Alberta and British Columbia.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including overnight travel depending on customer location and requirements.
• Accurately document service and installation activities by completing work orders for each job, maintenance checklists, and daily time sheets.
• Promote all company products, services and solutions; such as equipment, system accessories, planned maintenance, diagnostics, audits and leak detection.
• Ability to communicate value and increase customer\xe2\x80\x99s awareness of how these items can benefit their operations.

Qualifications:

• Mechanical and electrical aptitude are key qualifications for this position.
• High school diploma. Post secondary and/or related technical training and experience preferred.
• Previous turbo machinery/centrifugal air compressor service experience is an asset for this position.
• Applicants with mechanical, millwright, HVAC, electrical/electronics, and compressed natural gas experience will receive special consideration.
• Basic knowledge of some or all of the following is preferred: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC, electricity, controls, refrigeration systems and/or refrigerant certification. Candidates who possess related knowledge or skills but have not completed a formal program may be considered.
• Training is comprised of job shadowing, hands-on field work, online training, and formal classroom training.
• Travel to Ingersoll Rand\xe2\x80\x99s corporate training facility in the USA is periodically required.
• Valid Canadian passport with the ability to travel across Canada and the US.
• Use of precision measuring tools for diagnostic trouble shooting of compressed air equipment.
• Comprehension of all operations and parts manuals associated with all equipment.
• Operating knowledge of Microsoft office software and working proficiency with laptops and hand-held computers and devices (iPhone, iPad).
• Candidates must have their own set of standard tools. All other specialty and diagnostic tools will be supplied by the company.
• This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, hot and cold weather conditions, equipment with risk of electrical shock (high voltage), and the use of ladders and aerial platforms.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, reaching, lifting, and kneeling.
• Employees may regularly lift and or move up to 10 lbs, and frequently lift and or move up to 50 lbs and occasionally lift and or move more than 50 lbs.
• No criminal record.
• Valid Class 5 Driver\xe2\x80\x99s License with no major traffic violations, suspensions, or DUI\xe2\x80\x99s in previous five years. Driver\'s abstract required.
• Wiseworth Canada Industries Ltd. is an alcohol and drug free workplace.
• We are seeking candidates eligible for employment in the Airdrie, Alberta region.
• Subject to human rights considerations, an immunization record showing you have received the COVID-19 vaccination is required prior to the start of employment. In the event you have only received one vaccination, we require proof that your second vaccination has been received.

Wiseworth