595 Burrard Street Vancouver British Columbia,V7X 1L7
Provides high quality sales and service to Trust & Estate clients to deliver an exceptional client experience. Provides technical expertise for all aspects of Trust & Estate account management and administration to ensure compliance. Works collaboratively within the branch and the regional team as part of the client/relationship management solution. Identifies and makes referrals to other business groups as appropriate.
Makes presentations to clients/prospects in conjunction with others based upon their needs.
Manages trust, agency or probate accounts in the role of trustee.
May act as the Relationship Manager to assigned clients and effectively interacts with others assigned to the client/relationship team.
Reviews and interprets trust documents to ensure compliance.
Assesses assets for risk identification.
Works with stakeholders to ensure proper documentation and administration decisions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Monitors and tracks performance, and addresses any issues.
Designs and produces regular and ad-hoc reports, and dashboards.
Reviews requests with Fiduciary to make discretionary decisions to about actions to be taken.
Cross trains team members to ensure coverage and contingency.
Provides input into the planning and implementation of operational programs.
Executes work to deliver timely, accurate, and efficient service.
Performs set up & maintenance of Trust & Estate accounts ensuring all compliance requirements are met within acceptable time frames.
Ensures the timely and accurate processing of trade order management activities.
Supports in audits and compliance reviews as assigned.
Identifies and escalates all irregularities and discrepancies to management.
Performs sales & service support activities as required to meet client needs and maintain overall service levels.
Provides administrative support to team members and relationship managers that includes financial reports, asset & account reconciliation, compliance, trade activity, posting, fee collection and other related activities; ensures proper documentation and administration decisions.
Meets high-quality service standards to maximize relationship retention and growth.
Develops rapport and instills confidence with the client to develop credibility and earn their trust.
Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run function.
Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.