Job Description

We\xe2\x80\x99re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what\xe2\x80\x99s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit



What You\xe2\x80\x99ll Be Doing

Under the management of the Director of Estate & Trust Services, the Trust Administrator will report to the assigned Trust Officer and assist with the administration of all estate and trust accounts. The Trust Administrator is responsible for assisting the team in providing excellent client service in various lines of business while adhering to compliance policies, internal controls and procedures. The role demonstrates solid written, verbal, interpersonal, analytical, and application skills to service clients\xe2\x80\x99 financial needs, assist in the management of investment portfolios, support financial planning and client relationships, filling a need that has the power to shape the lives of our clients. The Trust Administrator leverages product knowledge and available tools to respond to client financial needs and meet client service expectations, supporting the establishment and maintenance of mortgage referral networks, investment portfolios, after sales service support and client account transactions. The role takes responsibility for the execution of customer requests, providing relevant recommendations when appropriate. The role supports best practices and helps the team achieve their primary objectives, planning and carrying out administrative duties as required.

Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How You\xe2\x80\x99ll Succeed

• Operational Support \xe2\x80\x93 Assist the Trust Officer with the administration of a portfolio including: Opening New Accounts, including preparing initial letters to third parties as requested. Statements of Account, including arranging for preparation or preparing Statement of Accounts for Estates as required. On-going File Maintenance, including updating account information (i.e., CIF\'s, Addresses, Email Agreement, Telephone, SIN\'s). Fee Integrity, including reviewing fee set-up on accounts on an annual basis; and preparing a Statement of Compensation to review to ensure correct fees are applied. Asset Collection/Consolidation/Maintenance, including collecting of cash assets upon receipt of probate as requested; in-kind asset transfers (both to and from another institution); cash control by minimizing overdrafts in coordination with administrator and Investment Management; updating adjusted cost bases (ACBs) on accounts; and updating or arranging for update of values of Miscellaneous Assets
• Client Engagement \xe2\x80\x93 Develop and maintain professional client relationships. Interact regularly with clients and beneficiaries and their lawyers, accountants, and financial planners to discuss account administration.
• Collaboration/Project - Preliminary research for inquiries received; investigations; and participating in intra and inter-departmental meetings as requested; participation on committees encouraged. Annual Projects including preparing QI Documents for signature of STO/TO/ATO; preparing Annual Review Packages for files; updating CLIPs; ensuring AML documentation in file and on TOPS; and ensuring 104 tax elections are up-to-date

Who You Are

• You are a certified professional with successful completion of the Canadian Securities Course (CSC) and the Level One Trust Program offered by CSI
• You can demonstrate experience in. You have working and understand the terms of a Trust, Will and Power of Attorney for Property. You have detailed knowledge of accounting and securities administration sufficient to complete documentation and to communicate effectively with other departments
• You\xe2\x80\x99re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 11th Floor

Employment Type Regular

Weekly Hours 37.5

Skills

Accountability, Banking, Business, Client Relationship Management, Collaboration, Customer Engagement, Office Administration, Teamwork, Trust Services

CIBC