Universal Truck and Trailer is Atlantic Canada\'s largest heavy duty truck and trailer dealership featuring the most up-to-date dealer service bays in Southern New Brunswick. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RV\'s. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.
We are currently seeking qualified candidates for the position of Foreman at our Truck and Trailer shop in Saint John. The successful candidate will need to be an enthusiastic, highly motivated individual who can lead people and who is passionate about providing excellent customer service.
Responsibilities:
Coordinate Service work in order of appointment and priority
Provide estimates in a timely and accurate manner
Communicate service work scope to technicians to ensure customer expectations are met
Assist Service Advisors in their scheduling duties by monitoring workload and maximizing bay utilization
Monitor repair progress against estimates and update Service Advisors & customer with any changes
Ensure warranty conditions are met
Quality check completed Repair Orders (RO)
Coach technicians on work order tracking and related system functions
Ensure that the system accurately reflects technician time
Minimize unbilled labor through diligent work scheduling and planning
Adhere to and enforce company safety policies
Ensure shop is cleaned after each jobs
Monitor shop equipment
Perform technician evaluations
When required fill in for Service Advisor
Requirements:
Relevant post-secondary education and/or equivalent industry experience
Mechanical aptitude is required
Will be energetic, enthusiastic, and team oriented
Exceptional organization, decision making and problem-solving abilities
Strong interpersonal, leadership and coaching skills
Well-developed written and verbal communication skills
Computer skills (experience with Microsoft Excel is a must)
Must be committed to quality, safety and service
What We Offer:
Competitive wages
Quarterly bonus
Registered retirement savings plan with company match
Health, dental, vision and prescription benefits
Life insurance
Disability benefits
Maternity leave top up program
Paid vacation
Paid sick time
Shift premiums
Fitness reimbursement program
Paid training
Clothing allowance program
Boot allowance program
Tool allowance program
Employee recognition program
Company discounts
Excellent training programs
Modern facility and equipment
To Apply for this Career Opportunity please submit an online application.
We appreciate your interest in our company, however only those candidates selected for an interview will be contacted.
To learn more about our products and services, click .
Universal Truck and Trailer is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
Additional Information
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