Job Description

Overview

We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will play a crucial role in coordinating transportation logistics, ensuring timely delivery of freight, and maintaining effective communication with drivers and clients. This position requires strong organizational skills, proficiency in transportation management systems, and the ability to thrive in a fast-paced environment.

Duties

Manage and coordinate daily dispatch operations to ensure efficient routing of shipments. Utilize transportation management systems to track shipments and monitor delivery schedules. Communicate effectively with drivers, clients, and other stakeholders via multi-line phone systems. Input and maintain accurate data entry records related to shipping and receiving activities. Analyze freight data to optimize routes and improve operational efficiency. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Collaborate with supply chain partners, including 3PL providers, to streamline processes. Ensure compliance with safety regulations and company policies during all dispatch activities.

Experience

Proficiency in using transportation management systems. Previous experience in logistics or dispatching within the freight industry is highly desirable. Strong typing skills with a high level of accuracy for data entry tasks. Excellent communication skills, both verbal and written, with a focus on phone etiquette. Ability to analyze data effectively to support decision-making processes. Familiarity with shipping and receiving procedures is advantageous. Candidates should demonstrate a proactive approach to problem-solving and possess the ability to work under pressure while maintaining attention to detail.
Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (required)
Experience:

Dispatch: 2 years (required)
Location:

Calgary, AB (required)
Work Location: In person