Job Description

Description

Join the Armour Team Today!

Why This Role Matters:

As a Trip Assistant, you're not just helping freight move -- you're the behind-the-scenes hero keeping our operations running smoothly across road, rail, and sea. If you thrive in a fast-paced environment, love solving problems on the fly, and want to play a vital role in connecting people and products across the country, this role is for you.

What You'll Do:

You'll be the heartbeat of multimodal transit planning, working closely with drivers, terminals, and key partners like Oceanex, CN, and CP to ensure everything stays on track. From real-time shipment tracking to making sure our drivers have everything they need to succeed, you'll tackle operational challenges head-on and help deliver excellence every step of the way.

Key Responsibilities:

Keep safety and operational procedures top of mind in all you do Collaborate with business partners and customers to keep freight moving Maximize equipment use and avoid unnecessary costs through smart planning Support multimodal transit across trucks, vessels, and rails Help plan cost-effective, efficient transit routes Keep drivers informed and equipped with all paperwork and trip details Track shipments, troubleshoot delays, and work with carriers to keep things moving Take care of admin tasks like billing, RV creation, and reporting Identify opportunities to improve and share them with the team Jump into meetings, training, and team huddles to stay aligned Help plan driver vacation coverage and update leadership on transit visibility Support the Multimodal Operations Manager as business needs evolve

What You Bring to the Table:

Strong analytical and problem-solving skills Confidence in making decisions and handling changing priorities Solid time management and multitasking abilities A proactive mindset and strong attention to detail Ability to communicate clearly with drivers, customers, and internal teams

What It's Like to Work Here:

Fast-paced, high-impact environment where every day is different Flexible shift work to keep things fresh and cover operational needs Frequent communication via email, phone, and satellite systems Supportive team culture that values ideas, ownership, and continuous improvement

Bonus Points If You Have:

Dispatch experience and knowledge of TruckMate (an asset) Strong Microsoft Office skills, especially Excel Confident computer skills and fast typing

Be Part of Something Bigger

This isn't just another operations job -- it's your chance to be part of a hardworking, collaborative team that plays a key role in keeping supply chains moving. If you're ready to roll up your sleeves and make an impact, we'd love to hear from you!