is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer's business needs.
SUMMARY -
Trip Arrivals Clerk
Shift: Day Shift 06:00-18:00
The Trip Arrivals Clerk plays an active role in the trip dispatching and trip arrival process. From processing paperwork for outbound loads, to accurately entering arriving inbound trips, Trip Arrivals is integral to the freight service. Being the first point of contact for Drivers and Brokers, the Arrivals team can handle duties ranging from clerical to basic dispatching and planning.
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.
KEY ACTIVITIES
Duties and responsibilities include, but are not limited to:
Enter incoming trips into the dispatching system (TMW)
Dispatch Drivers on outgoing trips
Process trip paperwork
Take Broker call-in information and update trip ETA's
Front-line communications with Drivers that need assistance
Create and review border crossing documents and notifications
SKILLS & KNOWLEDGE
Education
Post- secondary Degree would be an asset
Experience
Previous experience in the transportation industry would be considered an asset (supply chain or logistics preferred).
Strong written and verbal communications skills
Ability to work independently and in a team environment
High tolerance for ambiguity
Basic knowledge of Windows operating system
Passion for customer service
Strong problem-solving skills
BENEFITS & PERKS
WHY JOIN TRANSX?
Large, Canadian owned company
Operating for over 50 years
Leading transportation and logistics services
11 Terminals across North America
Competitive compensation
Partnered training programs and learning supports
BENEFITS
Comprehensive group health benefits
RRSP company match programs
Referral bonus program
Training and tuition reimbursement
RECOGNITION PROGRAMS
Annual employee recognition & appreciation events
Years of service awards
Employee spotlights in our TransX Newsletter
Safety recognition
Annual performance incentives
OTHER PERKS
Employee and family assistance program
Encouraged work-life balance
Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
Team environment
Professional & personal growth
APPLY TODAY!
TransX Ltd. is committed to building a culture of diversity, equity and inclusion also welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
If you require accommodation for the recruitment process, please let us know at the point of application.
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