Job Description

About Us As a Travel Consultant, you will be responsible for providing exceptional worldwide travel services to our Members and non-Members. In addition, you will ensure your clients records and files are consistently up to date and maintained and provide regular follow up with clients. No experience necessary, we will provide all the training. All you need is to be passionate about travel and providing great customer service. Who we are As Canada\'s largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates\' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We\'re about doing what\'s right and feeling good about it. Position Details Who You Are:

• 2-3 years customer service and sales experience in a similar environment
• TICO certification completion or working towards/ willing to complete
• Excellent communication skills both written and oral
• Excellent organizational skills
• Available to work flexible store operation hours
• Familiarity with Apollo system is a definite asset
• Post-secondary education in Travel and Tourism, or related field is a strong asset

Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs Job Types: Full-time, Permanent Salary: $40,000.00-$45,000.00 per year Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program
• Work from home

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Experience:

• customer service: 1 year (preferred)

Work Location: Hybrid remote in Thornhill, ON L3T 7P9