Job Description

:

Travel Consultant / Admin Support - Symphony Vacation (Kingston, ON)About Us:

Symphony Vacation is a boutique travel agency based in Kingston, Ontario, specializing in cruises, all-inclusive vacations, group travel, and personalized itineraries. As a new and growing business, we pride ourselves on delivering exceptional service, personalized care, and unforgettable travel experiences for our clients.We are looking for a dedicated

Travel Consultant

with hands-on experience using

TravelWorks

and a passion for travel.

Responsibilities

Use

TravelWorks

software to manage bookings, invoicing, payments, and client files. Provide excellent customer service through in-person, phone, and email communication. Research, plan, and book travel experiences including cruises, flights, tours, and vacation packages. Maintain client relationships and provide after-travel support. Stay up to date with travel trends, promotions, and supplier offerings. Support the growth of Symphony Vacation by contributing ideas and assisting in marketing efforts.

Qualifications

Required:

Hands-on experience with

TravelWorks

(minimum 1 year). Strong knowledge of travel industry suppliers, systems, and processes. Excellent communication and customer service skills. Detail-oriented with strong organizational and time-management abilities. Passion for travel and helping others plan memorable experiences. TICO certification (or willingness to obtain).

What We Offer

Flexible part-time or full-time position (depending on candidate). Competitive compensation + commission opportunities. A supportive, entrepreneurial work environment in a growing travel agency. Opportunity to grow with the company and help shape its future. Travel perks and industry training opportunities.

Location:

Kingston, Ontario (hybrid: office + remote flexibility)

How to Apply:

Send your resume and a brief cover letter highlighting your

TravelWorks experience

and

passion for travel

to info@symphonyvacation.com.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 20 - 30 per week

Work Location: In person