Job Description

• Duree de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week
• Education:
• Experience:
• Education
-------------
• Other trades certificate or diploma
• or equivalent experience
• Work setting
----------------
• Travel agency
• Tasks
---------
• Attend to other financial transactions, such as plane tickets and travel insurance
• Calculate cost of travel and accommodations
• Recommend suitable products
• Investigate new travel areas, hotels and other amenities
• Manage difficult situations with customers
• Perform general office duties
• Sell travel products and travel insurance
• Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
• Attend to cancellations and schedule changes
• Develop contact lists
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
• Computer and technology knowledge
-------------------------------------
• Galileo
• Apollo
• MS Office
• Travel bookings
-------------------
• Business travel
• Leisure travel
• Individual travel
• Group travel
• Domestic travel
• International travel
• Adventure travel
• Cruise ship
• Geographical areas of specialization
----------------------------------------
• Canada
• Mexico and Central America
• Africa
• Area of specialization
--------------------------
• Sales
• Economic specialization
---------------------------
• Retail business
• Work conditions and physical capabilities
---------------------------------------------
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Work under pressure
• Personal suitability
------------------------
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Dedication
• Screening questions
-----------------------
• Do you have previous experience in this field of employment?
• Experience
--------------
• 1 year to less than 2 years
• Workplace information
-------------------------
• Hybrid