Opening Statement
We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen\xc2\xb7dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land.

Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. Kingstonians enjoy a high quality of life with access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

We take our core values of Trust, Respect, Integrity and Pride seriously and apply these standards to everything we do. We foster a working environment that reflects our community\xe2\x80\x99s diversity and respects people\xe2\x80\x99s dignity, ideas and beliefs. The City of Kingston views diversity as its strength and encourages people from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, Persons with Disabilities and persons who identify as members LGBTQ+ communities, to apply.
Position Summary
The Policy & Program Coordinator is responsible for leading transportation policy and program research, analysis, development, and implementation for active transportation, traffic systems and safety, and parking under the general direction of the Manager, Transportation Policy & Programs. This job provides customer service and engagement with residents and stakeholders on transportation related issues, programs, and policy changes.

This position manages the design, development and implementation of programs and policies consistent with strategic plans for Transportation & Infrastructure Services and other city departments and in support of the City\xe2\x80\x99s Official Plan and Kingston Transportation Master Plan to ensure the safe and efficient movement of pedestrians, cyclists, and motorists.

The position acts as a subject matter expert in matters pertaining to the City\xe2\x80\x99s transportation systems, active transportation, parking and other policy matters and works in tandem with stakeholders in the planning, public works, engineering, transit and finance to develop and enhance the transportation policy goals of the City. This position also researches and drafts department protocols, by-laws, and prepares reports to City Council and committees.

KEY DUTIES & RESPONSIBILITIES

Develops and implements transportation programs and policies to ensure the safe and efficient movement of pedestrians, cyclists, and motorists

• Coordinates the development of short and long-term transportation plans at a block, neighbourhood, and city-wide level that support broader transportation policy goals
• Develops and maintains transportation demand data that is used to update major transportation studies and policies
• Delivers education and promotion of the existing transportation system and its various components to educate the public on various transportation facilities and to promote active modes of transportation
• Coordinates the review and update of implementation-based transportation policies and by-laws to align with strategic priorities
• Prepares staff reports to Committees and City Council to introduce new transportation policies or programs or provide updates on existing initiatives

Interfaces with residents, stakeholders, and Councillors to investigate, assess, and provide information or next steps on transportation-related issues

• Conducts counts or observations to collect transportation data or information at sites
• Completes assessments of transportation issues using relevant technical guidelines and manuals
• Provides written and verbal responses to transportation-related inquiries from Council and members of the public

Supervises and supports frontline Transportation Services staff

• Supervises frontline staff providing transportation programs including crossing guards
• Designs, implements, and reviews procedure manuals as well as develops policy for enforcement strategies, staff performance and productivity standards
• Researches and implements targeted training programs for Transportation staff development including when there are new or changed initiatives or regulations
• Develops department protocols, research and draft by-laws, and resolve complaints and concerns resulting from enforcement activity, and draft short forms wordings for approval (eg. Ministry of the Attorney General)

Liaises with internal stakeholders including planning, public works, engineering, transit and finance on projects and initiatives by serving as a technical subject matter expert for the City\xe2\x80\x99s transportation systems, active transportation, parking and other policy matters to develop and enhance the strategic transportation policy goals of the City

• Contributes to the development of transportation standards to be integrated into zoning bylaws, subdivision standards and site plan standards
• Assists with the development and review of advanced transportation planning ensuring compliance with applicable department standards, policies, and procedures

Learning and development

• Participate in opportunities for self development including development of technical skills, and participation with professional associations to keep up to date with industry standards and best practices and changing regulatory requirements
• Participate in opportunities for leadership development through training and support of team including development and mentoring of frontline transportation staff

Other duties as assigned
Qualifications, Competencies
3-year degree or diploma in Transportation Planning, Public Administration, or a related field; 4-year degree or diploma combined with graduate work in Transportation Planning or Public Administration, preferred

3 years related experience, including work that involves public sector research/policy analysis, preferably in a transportation environment

Must demonstrate the corporate competencies: Customer Focus, Teamwork, Results Orientation, Integrity
Skills, Abilities, Work Demands
Must have excellent communication, negotiation and conflict resolution skills with the ability to influence others

Strong, effective customer service and interpersonal skills

Ability to work in a team environment, liaise with key stakeholders and to function effectively with minimal supervision

Proficient computer skills with MS Office including advanced skills in Excel

Strong time and project management skills with the ability to multi-task

Strong problem-solving skills with the ability to gather and interpret information

Strong analytical and research skills with the ability to formulate solutions to complex issues

Demonstrate initiative and effective planning and organizational skills. Address obstacles early to optimize productivity and meet deadlines. Proactively seek an understanding of individual role and responsibilities. Ensure compliance with related policies and legislation

Ensure the customer perspective guides decisions and activities. Demonstrate service practices that meet the customers\xe2\x80\x99 and corporation\xe2\x80\x99s needs. Use appropriate communication techniques to resolve customer issues and regain confidence

Communicate information and ideas clearly. Actively listen and seek to understand others. Encourage diversity of input. Share own viewpoint respectfully and succinctly. Maintain open communication and proactively share information

Remain open and adaptable to new and different ways of doing things. Maintain flexibility when faced with change in tasks or environment. Seek information to understand change. Remain open to new work structures, people, processes and requirements

Complete quality work. Set objectives and be accountable for delivering on personal and group assignments

Actively participate as a member of a team to move the team towards the completion of goals. Attend work on time and ready to contribute to the team\xe2\x80\x99s success. Collaborate and build connections with others in a respectful way that creates effective working relationships

Demonstrate technical and professional skill or knowledge in position-related areas. Keep up with current developments and trends

Knowledge of transportation planning principles, preferred

Knowledge of provincial and federal transportation-related legislation and guidelines, preferred

Ability to work outside regular business hours as needed

Valid class \xe2\x80\x9cG\xe2\x80\x9d Ontario driver\xe2\x80\x99s license; travel required within the City of Kingston frequently

Required to obtain and maintain a satisfactory criminal record check
Closing Statement
Please apply to Career Opportunities at: www.cityofkingston.ca/Careers
Please inform us of any accommodations we need to make to ensure a barrier-free recruitment experience. Accommodations are available in accordance with the Ontario Human Rights Code (OHRC)and Accessibility for Ontarians with Disabilities Act (AODA) at any stage in the recruitment process. We\xe2\x80\x99re happy to provide more information if you email us at HRCity@cityofkingston.ca.

Your resum\xc3\xa9 must demonstrate how you meet position requirements. Please upload to your profile any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position. We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.