Job Description

Work Term: Permanent Work Language: English Hours: 40 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 years or equivalent experience

Tasks

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Organize tasks to accomplish the work Track and complete work orders Prepare and submit reports Arrange for maintenance and repair work Maintain work records and logs Provide customer service Arrange training for staff Co-ordinate, assign and review work Dispatch personnel according to schedules and work orders Follow-up on issues with work orders Keep track of shipments Knowledge of cross border dispatching regulations and practices Knowledge of highway trucking and associated rules and regulations Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment Record mileage, fuel use, repairs and other expenses Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Computer and technology knowledge

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Word processing software Database software Electronic mail Internet MS Access MS Excel MS PowerPoint MS Word MS Windows MS Office

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail

Personal suitability

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Client focus Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Accurate Values and ethics

Health benefits

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Disability benefits Health care plan

Financial benefits

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Group insurance benefits

Support for newcomers and refugees

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Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

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Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

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* Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers