Job Description

Planning:

Build and process shipments in TMS Identify orders that are blocked by Master Data Management and work with cross functional teams to resolve


Logistics Execution:

Responsible for end to end shipment coordination starting from when an order is sent to TMS, to planning the shipment, tracking, and delivery confirmation Assist stakeholders with various requests including but not limited to: expediting shipments, address overrides, updating transportation modes, cancelling shipments and tracking requests as well as notifying requestors of any delays Manually close out shipments as needed by cross checking shipment completion in Internal Inventory tool and TMS as well as obtaining PODs Ensure the team is meeting OTD KPI metric by proactively reaching out to carriers and responding promptly to carrier emails for resolution on issues/delays


Data Integrity and Validation:

Ensure accuracy and consistency of data, identify and resolve data discrepancies Identify root cause of delayed shipments and flag issues in TMS via Load Notes


Collaboration and Communication:

Work with cross-functional teams to understand data requirements and present findings clearly to stakeholders Support organizational change initiatives by assisting stakeholders in adapting to new processes and systems


Problem-Solving:

Identify gaps in internal systems and tools, troubleshoot and provide inputs for future system developments Identify and escalate process issues to the TMS Logistics Managers


Bachelor's degree or college diploma in related field. Experience in Oracle Transportation Management System Experience working with 3PLs Comfortable working in a fast paced/changing environment * 1-3 years of Supply Chain/Logistics experience