Job Description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you're looking to do what you love, we could be a perfect match.
Our expectations
Reporting to the Transportation Manager, the Transportation Coordinator will plan merchandise deliveries and pickups to customers and suppliers, using the Transportation Management System (TMS). The incumbent will also process requests for transfers and semi-directs and will conduct follow-ups. Finally, they will provide unparalleled customer service to their internal and external clients.
Your role

• Plan delivery and pickup routes using a TMS for Eastern Canada
• Enhance TMS usage by contributing to the improvement of its quality and processes
• Manage trailer overflow, manage add-ons and prioritize loading schedule
• Inform carriers, customers and suppliers of transportation pickups and deliveries
• Maintain the delivery schedules in the system
• Ensure that transportation operations are smoothly
• Provide service to our customers and suppliers
• Ensure communication between our carriers, shipping and receiving departments
• Ensure carriers are paid in the Freight Pay system

The qualifications we are looking for

• Spoken and written bilingualism (French and English)
• College degree in transportation and logistics
• Three years of relevant transportation experience
• Knowledge of Canadian geography
• Ability to communicate effectively with various stakeholders
• Proficiency with the Microsoft Excel
• Ability to resolve operational problems
• Can-do attitude and results-driven approach
• Team player attitude
• Experience with Transportation Management Systems (an important asset)
• Good logistical problem-solving skills
• Good negotiation and communication skills
• Ability to meet deadlines
• Ability to work under pressure in a frequently changing environment
• Customer service experience
• Available to do replacements on different shifts from Monday to Friday

By joining the RONA family, you'll enjoy many benefits, such as:

• A childcare centre that can accommodate up to 78 children
• A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
• Electric car charging stations
• A fitness centre, sports activities, and showers
• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
• Career growth opportunities within the company
• An inclusive and safe working environment
• Promotion of work-life balance
• An employer that's involved in the community
• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Skills Required