Job Description

About us:

Carefor is Eastern Ontario's largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.

For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we're looking out for you and your family. At Carefor, we know our work matters, and we're proud of the impact we have in people's lives.

Job Summary:

Reporting to the Manager of Allied Health Services, the Nursing Supervisor, @Home Programs is responsible for the case management and nursing care of clients transitioning out of hospital as part of the Carefor's @Home bundled care programs. The Nursing Supervisor, @Home Programs is responsible for managing the wrap-around care that is coordinated and delivered to clients admitted to the program, with support from members of the care team.

The Nursing Supervisor is responsible for conducting InterRAI-CA assessments, designing care plans, engaging with other members of the care team (e.g., social workers, PTs, OTs, PTA/OTA, nutritional specialists, and speech language pathologists) and delegating tasks to personal support workers assigned to deliver care. The Nursing Supervisor is also responsible for providing clinical support, identifying and following up with PSW job performance issues, participating in client case conferences, providing ongoing training and assessments providing feedback on performance.

As a critical resource to the @Home Program, the Nursing Supervisor will support the care team and clients in providing safe, client-centred care by modeling practice standards, defining care processes and procedures, and collaborating in the design of personal support workers' education and training.

Striving for excellence in quality client care, the position provides leadership and supports the implementation of evidence-based professional practice projects, programs and initiatives for Carefor's @Home Program(s).

Primary Responsibilities include:

Leads the care management and home care assessment responsibilities of clients transitioning out of hospital within the @Home Program; Acts as primary nurse to clients within the @Home Program in the delivery of nursing care; Acts as a resource, support and mentor to the @Home Program care team, providing coaching, education, and instruction to encourage individual and operational performance objectives. Encourages and models critical clinical inquiry that cultivates evidence-informed practice; Supports the performance management process with assigned staff and engages with appropriate managers regarding any performance issues which require disciplinary action; Contributes to human resources management including employee relations, progressive discipline, health and safety, continuing education, performance development, recognition of staff and orientation, as required; Assists the Manager in identifies areas for recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment staff for the @Home program; Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required; and Provides leadership coverage of the @Home Team as required. Leads by example and promotes continuous quality improvement; Understands, promotes, and communicates the value, purpose, and goals of the @Home Program; Working with the Allied Health Services Manager in the evaluation and revision of @Home Program policies and procedures, based on changes in practice and requirements from funder or partner organization; Ensures that the quality of client care delivery is consistent with Carefor's mission, vision, values and strategic plan; Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed; Assists with operation of the program; provision of direct client care as required; Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls; Contribute to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources; Contribute to business development initiatives, as required; Support the @Home Program team through regular meetings, orientation, mentorship, consultation, and guidance with complex clinical situations. Participate on internal and external case conferences or meetings as required; and Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

Qualifications include:

Registered Nurse (RN) in good standing with the College of Nurses of Ontario is required. Three (3) years recent experience of working within the adult home health care sector with related experience to support the provision of restorative care to older adults. Knowledge of the related regulatory and legislative requirements within Ontario is required. Certification in clinical specialties and chronic disease management is preferred. Ability to promote and facilitate evidence-based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams. Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization. Demonstrated effective critical thinking, analytical, and problem-resolution skills. Excellent organizational, planning and time management skills. Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.). Experience in a unionized environment is an asset. Bilingualism (French/English) considered an asset.

Working Conditions:

Combined regular office environment with some flexibility of remote work. A vehicle for travel within the Ottawa region to support Nursing staff working in various community settings (e.g. individual homes, retirement homes, Carefor clinics) will be required. Ability to work flexible hours to support client needs, may be required. Leadership On Call rotation with evening, weekend, and statutory holiday coverage.
Job Type: Full-time

Pay: $42.28-$50.69 per hour

Expected hours: 37.5 per week

Work Location: In person