Job Description

Job Overview

: The role of the Transit Inspector is to ensure the highest level of service quality on the streets and at major terminals during the full span of service. The Transit Inspector is also responsible for field monitoring of revenue service vehicles to provide route management assistance for all YRT routes and maintenance of the quality service.

Responsibilities:

In the position of Transit Inspector your responsibilities will include but not be limited to:

Monitor, and provide route management assistance for all YRT services regardless of contractor or operating division. Provide high quality, customer service in the field, working together with all YRT service Inspectors. Maintain discipline and enforce compliance with company policy and procedures Abide by the Collective Agreement and good knowledge of same Communicate with drivers, customers, York Region and Dispatch/Control Centre Must investigate emergency situations, accidents and driver and passenger complaints Responsible for conducting safety talks, ride and trail checks Responsible for Accident investigation and reporting information and photos Assist spill clean up and written report Required training to be able to cross train in Dispatch and Control Centre Act as a cover driver as required Assist Transit Drivers with route training Fare box repairs as required Prepare end of shift report with complete and concise information Maintain Inspector non revenue vehicle in clean and tidy condition and reporting any damage to vehicle Required to know and learn all routes on Division 1 and 7 Remain on duty after normal shift, if required or an emergency basis Other duties as required

Requirements:

Successful candidates must possess:

Successful completion of a post secondary degree or diploma Comprehensive and current knowledge and experience in accident investigation and reporting Must have emergency first aid and CPR training Must have a strong understanding of MTO procedures, policies, and Highway Traffic Act. Minimum of 3 years' experience in a supervisory capacity in the transit industry BZ driver's license required in good standing with a clean abstract Knowledge of dispatch/Control Centre skills and tasks is preferred Must successfully complete a Vulnerable Sector Screening Strong English communication skills are required Strong knowledge of computers, applications and systems related to Microsoft Office (Microsoft Word, Excel etc.) and the ability to complete reports Strong and effective interpersonal, written, and verbal communication skills; and the ability to be diplomatic, patient and courteous while providing a high level of customer service. Must be able to work shifts including split shifts, weekends, and holidays Must be able to work in various weather and traffic conditions (construction) Previous experience in a unionized environment would be preferred Excellent knowledge of geographic locations and vehicle routing opportunities within the YRT service area. Must be flexible, the ability to learn quickly in a fast-paced environment.
Job Type: Full-time

Pay: $65,000.00-$69,000.00 per year

Work Location: In person