Job Description

Primarily responsible for transporting customers in accordance with Municipal and Company policies, observing all traffic laws and safety rules, and adhering to time schedules, while courteously and professionally interacting with customers, completing various reports, and carrying out emergency procedures when required.

Statement

Hit the road to a rewarding casual career in Port Alberni! We're seeking adaptable and community-focused Transit Drivers to join our team, playing a vital casual role in keeping our community connected.

Compensation, Schedule & Training

Probation Period: A 480-hour probation period (approximately 4 months) applies.



Training: Successful candidates will complete a 2-week paid training program at a rate of $27.46 per hour.



Wage Structure:


First 80 hours: 85% of the full rate, equivalent to $27.46 per hour. After 80 hours: Rate of $32.05 per hour. After 480-hour or 4 months' probation, whichever comes first: Full Rate of $32.30.




Union Affiliation: This position is part of the ATU union.

Knowledge and Experience

A valid Class 1 or 2Q (with Air Brake endorsement) driver's license. Driver's abstract with no more than 5 demerit points and a demonstrated record of safe and responsible driving over the past 5 years. Preferred: At least 1 year of professional driving experience (e.g., school bus or other public transport). Recent graduates of a transportation school will be considered. Significant skills dealing effectively with the public, including demonstrated skills in conflict resolution, problem solving, and sound decision-making in positions providing customer service. Ability to understand, speak, and write English to communicate effectively with the traveling public and to report on incidents involving safety and/or service. Willingness to participate in a comprehensive recruitment process which consists of interviews, trainability session, medical examination (as required for licensing), drug and alcohol screening, criminal record and reference checks. Successful completion of a Vulnerable Sector Check (VSS) and Criminal Record Check is required.

Skills

Demonstrates a high level of professionalism, including commitment, patience, maturity, initiative, organization, punctuality, and reliability. Possesses excellent driving skills and habits, with the ability to read maps and navigate routes effectively. Exhibits strong communication, customer service, and conflict resolution skills to interact effectively with the public. Capable of sound decision-making and problem-solving, particularly under stressful situations and in various weather conditions. Ability to work various shifts, including statutory holidays.

Key Accountabilities

Customer Transportation Safely transport passengers on assigned routes within Port Alberni. Transport customers in accordance with Municipal and Company policies, observing all traffic laws and safety rules and adhering to time schedules. Courteously and professionally interact with customers. Load mobility devices and escort customers to and from curbside as required. Make general announcements to customers. Collect correct fares and ensure valid passes are presented. Empty fareboxes accurately at the end of your shift. Manage passenger behavior by quickly and effectively solving problems. Drive safely and responsibly and be prepared for all road and traffic conditions. Change internal advertisements on the bus as required. Answer inquiries en route. Vehicle Inspection & Maintenance Conduct thorough pre-trip inspections, including checking fluid levels and general vehicle condition, to ensure the bus is in safe operating order. Report any mechanical issues or vehicle deficiencies promptly. Reporting and Emergency Procedures Complete a variety of vehicle and incident reports as required. Carry out emergency/accident procedures when required.

About Keolis

Keolis provides mobility to over 3.4 billion passengers annually across 15 countries , operating everything from commuter trains and automated metros to shared bicycles. In Canada, Keolis employs nearly 1,857 people who operate light rail vehicles, urban buses, intercity coaches, and airport shuttles. With the recent acquisition of Pacific Western's Transit and Motorcoach divisions, Keolis has expanded into Western Canada , bringing global expertise and a fresh commitment to safe, reliable, and passenger-focused service across Alberta and British Columbia. Each year, Keolis Canada helps over 12 million passengers reach their destinations smoothly and safely.