Transfer Agency Manager

Montreal, QC, Canada

Job Description


Description

Le groupe Apex a \xc3\x83\xc2\xa9t\xc3\x83\xc2\xa9 cr\xc3\x83\xc2\xa9\xc3\x83\xc2\xa9 aux Bermudes en 2003 et est aujourd\xc3\xa2\xc2\x80\xc2\x99hui l\xc3\xa2\xc2\x80\xc2\x99un des plus grands fournisseurs mondiaux de solutions d\xc3\xa2\xc2\x80\xc2\x99administration de fonds et de middle office. Apex a continuellement am\xc3\x83\xc2\xa9lior\xc3\x83\xc2\xa9 et fait \xc3\x83\xc2\xa9voluer sa gamme de produits en entourant ces services administratifs de base de produits suppl\xc3\x83\xc2\xa9mentaires couvrant toute la cha\xc3\x83\xc2\xaene de valeur d\'un fonds ; de la fourniture d\xc3\xa2\xc2\x80\xc2\x99informations et des produits r\xc3\x83\xc2\xa9glementaires aux plateformes de financement et aux services fiscaux. Le mod\xc3\x83\xc2\xa8le de services distribu\xc3\x83\xc2\xa9s \xc3\x83 l\xc3\xa2\xc2\x80\xc2\x99\xc3\x83\xc2\xa9chelle mondiale s\xc3\xa2\xc2\x80\xc2\x99est rapidement d\xc3\x83\xc2\xa9velopp\xc3\x83\xc2\xa9 gr\xc3\x83\xc2\xa2ce \xc3\x83 une combinaison de croissance organique et, plus r\xc3\x83\xc2\xa9cemment, de renforcement par des acquisitions. Le service est d\xc3\x83\xc2\xa9sormais fourni par plus de 10 000 collaborateurs r\xc3\x83\xc2\xa9partis dans plus de 50 bureaux. Le groupe Apex administre environ 2 300 milliards de dollars d\'actifs, y compris les investissements de certains des plus grands fonds et investisseurs institutionnels au monde.

Directeur / Directrice, Agence de Transfert

R\xc3\x83\xc2\xa9sum\xc3\x83\xc2\xa9 du r\xc3\x83\xc2\xb4le :

Apex Fund Services cherche \xc3\x83 solliciter des candidatures pour un poste de gestionnaire d\'agence de transfert pour son bureau de Mississauga. Apex Fund Services fournit des services d\'administration de fonds \xc3\x83 une grande vari\xc3\x83\xc2\xa9t\xc3\x83\xc2\xa9 de structures de fonds alternatifs sur le march\xc3\x83\xc2\xa9 des hedge funds, du capital-investissement, de l\'immobilier et des fonds de fonds :

Le candidat est responsable des t\xc3\x83\xc2\xa2ches quotidiennes de l\'\xc3\x83\xc2\xa9quipe et veille \xc3\x83 ce que les livrables du client soient atteints en temps opportun et de mani\xc3\x83\xc2\xa8re correcte. Le vice-pr\xc3\x83\xc2\xa9sident rel\xc3\x83\xc2\xa8vera du vice-pr\xc3\x83\xc2\xa9sident principal qui est le chef de l\'agence de transfert \xc3\x83 Mississauga.

Le vice-pr\xc3\x83\xc2\xa9sident doit garantir \xc3\x83 tout moment le respect des proc\xc3\x83\xc2\xa9dures de l\'agence de transfert interne en plus des exigences internes et r\xc3\x83\xc2\xa9glementaires en mati\xc3\x83\xc2\xa8re de lutte contre le blanchiment d\'argent.

Comp\xc3\x83\xc2\xa9tences requises :

  • Examiner p\xc3\x83\xc2\xa9riodiquement les contr\xc3\x83\xc2\xb4les et les proc\xc3\x83\xc2\xa9dures dans l\'ensemble des services de fonds.
  • Identifier et mettre en \xc3\x85\xc2\x93uvre des am\xc3\x83\xc2\xa9liorations de processus/am\xc3\x83\xc2\xa9liorations du syst\xc3\x83\xc2\xa8me dans l\'ensemble du d\xc3\x83\xc2\xa9partement de l\'agence de transfert.
  • Surveiller le risque op\xc3\x83\xc2\xa9rationnel dans l\'ensemble de l\'entreprise et contribuer \xc3\x83 l\'am\xc3\x83\xc2\xa9lioration du cadre de risque op\xc3\x83\xc2\xa9rationnel existant.
  • Mod\xc3\x83\xc2\xa9lisation et analyse de sc\xc3\x83\xc2\xa9narios de risques op\xc3\x83\xc2\xa9rationnels
  • Aider \xc3\x83 constituer et \xc3\x83 former les \xc3\x83\xc2\xa9quipes actuelles.
  • Se tenir au courant de toutes les mises \xc3\x83 jour sur les risques r\xc3\x83\xc2\xa9glementaires et internes qui ont un impact sur l\'entreprise en veillant \xc3\x83 ce que les \xc3\x83\xc2\xa9quipes op\xc3\x83\xc2\xa9rationnelles disposent des connaissances et des syst\xc3\x83\xc2\xa8mes n\xc3\x83\xc2\xa9cessaires en place pour g\xc3\x83\xc2\xa9rer les mises \xc3\x83 jour.
  • G\xc3\x83\xc2\xa9rer l\'externalisation de la surveillance pour les fonds contract\xc3\x83\xc2\xa9s aupr\xc3\x83\xc2\xa8s d\'autres juridictions. Surveiller et am\xc3\x83\xc2\xa9liorer les mesures KRI pour le minist\xc3\x83\xc2\xa8re.
  • Gestion des relations clients internationaux
  • Interagir avec les dirigeants des hedge funds et leurs investisseurs
  • Examiner, comprendre et avoir la capacit\xc3\x83\xc2\xa9 de discuter des documents r\xc3\x83\xc2\xa9gissant les fonds avec le personnel et les clients.
  • Responsable de tous les aspects des op\xc3\x83\xc2\xa9rations et des fonctions de contr\xc3\x83\xc2\xb4le : Traitement des souscriptions, rachats, transferts et conversions.
  • Assurer un cadre de contr\xc3\x83\xc2\xb4le et des proc\xc3\x83\xc2\xa9dures et politiques document\xc3\x83\xc2\xa9es de l\'agence de transfert conform\xc3\x83\xc2\xa9ment aux r\xc3\x83\xc2\xa9glementations locales et mondiales.
  • S\'assurer que les politiques du groupe Apex Fund Services sont respect\xc3\x83\xc2\xa9es
  • R\xc3\x83\xc2\xa9pondre aux demandes des investisseurs et li\xc3\x83\xc2\xa9es \xc3\x83 l\'audit
  • S\'assurer que tous les rapports r\xc3\x83\xc2\xa9glementaires (onshore et offshore) sont fournis dans les d\xc3\x83\xc2\xa9lais requis
  • Fournir des rapports p\xc3\x83\xc2\xa9riodiques et des commentaires \xc3\x83 la haute direction
  • Participer aux pr\xc3\x83\xc2\xa9sentations d\'opportunit\xc3\x83\xc2\xa9s commerciales de clients nouveaux et existants
  • \xc3\x83\xc2\x8atre responsable de la gestion du changement si n\xc3\x83\xc2\xa9cessaire, y compris la gestion de projet ad hoc (au besoin)
  • Contribuer au d\xc3\x83\xc2\xa9veloppement ult\xc3\x83\xc2\xa9rieur des relations clients mondiales nouvelles et existantes, en optimisant les offres de services, la productivit\xc3\x83\xc2\xa9 et la rentabilit\xc3\x83\xc2\xa9.
Comp\xc3\x83\xc2\xa9tences requises :
  • Cinq ann\xc3\x83\xc2\xa9es d\'exp\xc3\x83\xc2\xa9rience av\xc3\x83\xc2\xa9r\xc3\x83\xc2\xa9e dans la gestion d\'une \xc3\x83\xc2\xa9quipe de services aux investisseurs/agence de transfert pour des fonds alternatifs chez un administrateur de fonds institutionnels de premier plan.
  • Connaissance approfondie des syst\xc3\x83\xc2\xa8mes des agences de transfert, de pr\xc3\x83\xc2\xa9f\xc3\x83\xc2\xa9rence Mantra, Paxus, eFront
  • La flexibilit\xc3\x83\xc2\xa9
  • Connaissances AML/KYC \xc3\x83 jour
  • Connaissances FATCA \xc3\x83 jour
  • Une tr\xc3\x83\xc2\xa8s bonne compr\xc3\x83\xc2\xa9hension des structures juridiques des fonds et des activit\xc3\x83\xc2\xa9s d\'administration de fonds
  • Solides comp\xc3\x83\xc2\xa9tences en leadership et capacit\xc3\x83\xc2\xa9 d\xc3\x83\xc2\xa9montr\xc3\x83\xc2\xa9e \xc3\x83 conduire le changement
  • Forte concentration sur les risques et le contr\xc3\x83\xc2\xb4le
  • Capacit\xc3\x83\xc2\xa9 d\xc3\x83\xc2\xa9montr\xc3\x83\xc2\xa9e \xc3\x83 g\xc3\x83\xc2\xa9rer des projets complexes
  • Solides comp\xc3\x83\xc2\xa9tences en mati\xc3\x83\xc2\xa8re de planification, d\'organisation et d\'entrepreneuriat
Connaissance des concepts de comptabilit\xc3\x83\xc2\xa9, de finance et d\'investissement * Solides comp\xc3\x83\xc2\xa9tences en communication (verbale et \xc3\x83\xc2\xa9crite) et en r\xc3\x83\xc2\xa9solution de probl\xc3\x83\xc2\xa8mes
  • Doit \xc3\x83\xc2\xaatre capable de travailler avec tous les niveaux de l\'organisation
  • Solides comp\xc3\x83\xc2\xa9tences multit\xc3\x83\xc2\xa2ches
  • La capacit\xc3\x83\xc2\xa9 de s\xc3\xa2\xc2\x80\xc2\x99adapter \xc3\x83 des priorit\xc3\x83\xc2\xa9s changeantes et \xc3\x83 des sc\xc3\x83\xc2\xa9narios d\xc3\x83\xc2\xa9cisionnels vari\xc3\x83\xc2\xa9s
  • Bonnes comp\xc3\x83\xc2\xa9tences interpersonnelles pour d\xc3\x83\xc2\xa9velopper des relations de travail avec des coll\xc3\x83\xc2\xa8gues, des clients, d\'autres divisions/bureaux de la banque et des interm\xc3\x83\xc2\xa9diaires professionnels
  • Bilingue en Anglais/Francais
Informations Compl\xc3\x83\xc2\xa9mentaires:

Nous sommes un employeur garantissant l\'\xc3\x83\xc2\xa9galit\xc3\x83\xc2\xa9 des chances et veillons \xc3\x83 ce qu\'aucun candidat ne soit soumis \xc3\x83 un traitement moins favorable en raison de son sexe, de son identit\xc3\x83\xc2\xa9 de genre, de son \xc3\x83\xc2\xa9tat civil, de sa race, de sa couleur, de sa nationalit\xc3\x83\xc2\xa9, de son origine ethnique, de son \xc3\x83\xc2\xa2ge, de son orientation sexuelle, de son statut socio-\xc3\x83\xc2\xa9conomique, de ses responsabilit\xc3\x83\xc2\xa9s envers les personnes \xc3\x83 charge, handicap physique ou mental. Toute d\xc3\x83\xc2\xa9cision d\'embauche est prise sur la base des comp\xc3\x83\xc2\xa9tences, des qualifications et des exp\xc3\x83\xc2\xa9riences.

Nous mesurons notre succ\xc3\x83\xc2\xa8s en tant qu\'entreprise, non seulement en fournissant d\'excellents produits et services et en augmentant continuellement nos actifs sous administration et notre part de march\xc3\x83\xc2\xa9, mais \xc3\x83\xc2\xa9galement par la mani\xc3\x83\xc2\xa8re dont nous avons un impact positif sur les personnes, la soci\xc3\x83\xc2\xa9t\xc3\x83\xc2\xa9 et la plan\xc3\x83\xc2\xa8te.

Pour plus d\'informations sur notre engagement en faveur de la responsabilit\xc3\x83\xc2\xa9 sociale des entreprises (RSE), veuillez visiter https://theapexgroup.com/csr-policy/

The Apex Group was established in Bermuda in 2003 and is now one of the world\xc3\xa2\xc2\x80\xc2\x99s largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning the full value chain of a fund; from information delivery and regulatory products to fund platforms and tax services. The globally distributed service model has rapidly expanded through a combination of organic growth and more recently bolstered by acquisition. Service is now delivered by over 10,000+ staff across 50+ offices. The Apex Group administers circa $2.3 trillion in assets, including the investments of some of the largest funds and institutional investors in the world

Transfer Agency Manager

Role Summary:

Apex Fund Services is seeking to invite applications from candidates for a Transfer Agency Manager for its Mississauga office. Apex Fund Services provides fund administration services to a wide variety of alternative fund structures in the Hedge Funds, Private Equity, Real Estate and Fund of Funds market:

The candidate is responsible for the day to day duties of the team and ensuring client deliverables are met in a timely and correct manner. The Vice President will report into the Senior Vice President who is the Head of Transfer Agency in Mississauga

The Vice President must ensure adherence to Internal Transfer Agency procedures in addition to both internal and Regulatory AML requirements at all times

Skills Required:
  • Review controls and procedures across Fund Services on a periodic basis
  • Identify and Implement process improvements/system enhancements across the Transfer Agency Department.
  • Monitor operational risk across the Business and assist with the enhancement of the existing operational risk framework
  • Operational risk scenario modelling and analysis
  • Assist in building out and training the current teams.
  • Keep up to date on all Regulatory and internal Risk updates that impact the business ensuring the operations Teams have the necessary knowledge and system\xc3\xa2\xc2\x80\xc2\x99s in place to deal with the updates
  • Managing the oversight outsourcing for funds contracted from other jurisdictions Monitoring and enhancing the KRI metrics for the Department
  • Managing international client relationships
  • Interacting with hedge fund principals and their investors
  • Review, understand and have the ability to discuss fund governing documents with staff and clients
  • Responsible for all aspects of operations and controls functions: Processing subscriptions, redemptions, transfers and switches.
  • Ensure control framework and documented Transfer Agency procedures and policies in line with regulations both locally and globally
  • Ensuring Apex Fund Services group policies are adhered to
  • Responding to investor and audit related enquiries
  • Ensure all regulatory reporting (onshore and offshore) is delivered within the required timeframes
  • Providing periodic reports and feedback to senior management
  • Participate in presentations for business opportunities from new and existing clients
  • Be responsible for change management where required including Ad hoc project management (as required)
  • Assisting in the further development of new & existing global client relationships, optimizing service offerings, productivity and profitability
Competencies:
  • Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds at a top tier institutional fund administrator
  • Detailed knowledge of Transfer Agency systems, preferably Mantra, Paxus, eFront
  • Flexibility
  • Up to date AML/KYC knowledge
  • Up to date FATCA knowledge
  • A very strong understanding of fund legal structures and the fund administration business
  • Strong leadership skills with demonstrated ability to drive change
  • Strong Risk & control focus
  • Demonstrated ability to manage complex projects
  • Strong planning, organizational skills and entrepreneurial skills
  • Knowledge of accounting, finance and investment concepts
  • Strong communication (verbal and written) and problem-solving skills
  • Must be able to work with all levels within the organization
  • Strong multi-tasking skills
  • The ability to adapt to changing priorities and varied decision-making scenarios
  • An ability and desire to work to tight deadlines
  • Good interpersonal skills to develop working relationships with colleagues, clients, other divisions/ offices of the bank and professional intermediaries
Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit

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Job Detail

  • Job Id
    JD2245993
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montreal, QC, Canada
  • Education
    Not mentioned