Job Description

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Location: KW Campus

Work Type: Full Time

Shift: Non Union

JOB SUMMARY:

Reporting to the Chief Practice Information Officer, the Digital Learning Specialist (DLS) possesses strong adult learning skills to orient and support users with the clinical requirements of the Heath Information System (HIS) that support best practices and patient care. The DLS will work in collaboration with clinical and corporate stakeholders to support orientation to the HIS. The DLS will create, revise and deliver education materials and provide coaching using a variety of modalities to support information transfer, knowledge acquisition and measure stakeholder competencies.

Responsibilities:

• Provides orientation to the HIS for clinical staff
• Consults and collaborates with employees and leadership to facilitate, engage and positively influence the instructional and learning environment.
• Consults and collaborates with the Education Practice Leads (EPL) and Professional Practice Leaders (PPL) to develop/revise e-learning materials
• Identify learning needs of Learners and address those with individual staff, EPLs/PPLs
• Development of e-learning (software, content development, evaluation etc.)
• Works with team members to devise mechanisms to support scheduling of classroom participants
• Conducts Plan-Do-Study-Act cycles for lesson plans and training environment
• Provides feedback on education support materials and assists in updating materials for specific end user populations
• Conducts preparation for educational classes.
• Manage training logistics including setting up classrooms, taking attendance, etc. and organizing training manuals and technical aids including manuals, multimedia visual aids, and other educational materials.
• Delivers educational curriculum and training based on pre-determined lesson plans applying knowledge of adult learning theory and flexibility in training techniques and adapting to prevalent learning styles of training audience in order reach audiences of varied backgrounds and learning styles.
• Collaborate with professional practice to develop curriculums that are based on workflow and best practices; supports digital documentation driven by best practice
• Adapts to prevalent learning styles of the group
• Monitors and collects end user feedback from classroom participants of training and lessons plans, sharing feedback with stakeholders in order to facilitate continuing improvement.
• Identifies individuals who require additional educational support
• Identifies and communicates training gaps and inefficiencies to leadership
• Administers proficiency assessment and checklists

• QUALIFICATIONS:

• Post-Secondary Certification/Undergraduate degree, or equivalent experience in Adult Education, curriculum development, instructional design, or related field
• Graduate degree in related field preferred
• Knowledge and understanding of instructional design and development
• Demonstrated ability to apply system knowledge based on adult education learning style
• Strong interpersonal and strong listening skills with demonstrated customer service skills and the ability to understand customer needs is a critical success factor
• Experience with Cerner Millennium required
• Previous experience in formal and informal teaching required
• Experience in facilitating learning in various environments: classroom, virtual, in-person
• Ability to master system functionality and become a systems expert an asset
• Strong communication skills (written, verbal, presentation) with the ability to explain technical subjects to non-technical end users in large enterprises
• Experience in the development of computer based tutorials
• Ability to adapt and respond effectively to the constantly changing business and training environment
• Excellent organizational and interpersonal skills
• Demonstrated problem solving and critical thinking skills
• Conflict management
• Excellent facilitation/presentation skills
• Self-motivated, highly organized and detail oriented
• Ability to coordinate and facilitate teamwork and diverse groups
• Ability to work independently and in a team-oriented environment
• Strong computer related skills (Proficiency in Microsoft Windows, Word, Excel, Power point)
• Experience in e-learning, Camtasia, Articulate preferred

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Grand River Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.

Please include a resume with your application in order to ensure that your qualifications are appropriately considered in the hiring process.

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).

Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate candidates, including those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources in advance for assistance.