Job Description

Job Summary:
The Training Specialist will support sandbox data preparation and environment setup for training and testing purposes within Microsoft Dynamics 365 CE and F&O. This role involves creating role-based test case data, structuring a SharePoint-based knowledge repository, developing technical documentation, and coordinating with project team members.
Location: Ontario, Canada,
Responsibilities:
- Support sandbox data preparation and environment setup for training and testing within Microsoft Dynamics 365 CE and F&O.
- Create role-based test case data, assignments, and simulation scripts aligned with business processes and test scenarios.
- Structure and maintain a SharePoint-based knowledge repository, including subpages, metadata, web parts, and layout.
- Develop technical documentation, assignment steps, and knowledge articles from system test cases, workflows, or process maps.
- Apply inclusive, plain language, user-centered design standards to all structured documentation and SharePoint content.
- Coordinate with training designers, developers, and project team members to ensure readiness of sandbox environments and digital assets.
Required Skills & Certifications:
- Experience working in Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) environments (or related CRM systems) particularly in a testing, data configuration, or sandbox context.
- Experience with SharePoint teams sites for organizing, structuring, and publishing digital content.
- Strong practical knowledge of creating and manipulating system data to support training simulations or testing use cases.
- Familiarity with documenting and organizing technical information, user guides, or system content that supports end-user learning.
- Detail-oriented with a structured approach to system task breakdowns and assignment creation.
Preferred Skills & Certifications:
- Hands-on experience using Microsoft Dynamics CE and/or F&O environments, with a focus on test data entry, role simulation, and system validation.
- Demonstrated ability to interpret and transform technical documentation, business processes, and system workflows into structured training-aligned content.
- Proficiency in SharePoint Online site creation, page structuring, and web part configuration for training content delivery.
- Strong analytical skills for designing, reviewing, and preparing assignment data and testing logic.
- Knowledge of content tagging, organization, and user navigation best practices in internal learning repositories.
- Familiarity with plain language and AODA accessibility standards for digital and written content.
Special Considerations:
- The position is provisionally hybrid, subject to change.
- The Hiring Manager has discretion over project requirements.
Scheduling:
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