Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

:

Training Facilitator Role Summary:

As part of the Dealer Operations Training and Knowledge Management Team, the Training Facilitator holds a dynamic role where the focus is on ensuring that we provide Facilitation aligned to meeting business priorities for Dealer and Field Operations.

This innovative and energetic person will have a passion for Training & Learning and be extremely flexible and adaptable in a rapidly changing environment. This person must keep their skills current and aligned with industry standards. They will present a positive and motivating attitude.

Main Accountabilities:

Deliver professional training based on accelerated and blended adult learning principles using a variety of tools

Promote service excellence and be an advocate of the Advisor and Client Experience.

Partner with other team members to ensure training material is consistent, up to date and aligned with our best practices and standards

Partner with the business to ensure Training and learning solutions are aligned with operational strategies

Complete learner assessments and conduct coaching sessions to provide feedback to the learners while keeping the business informed of learner proficiency.

Recognize and act on opportunities for continuous improvement.

Participate on projects affecting Dealer and Field Operations

Exhibit a sense of passion and commitment to living the brand in day-to-day activities.

Be a role model to new and existing Sun Life employees by your actions and positive attitude.

Develop learning solutions following design methodologies and best practices

Competencies/Qualifications:

Experience supporting or working with Wealth Management Dealer and Field Organizations

Two to five years of Training facilitation experience

Understanding of adult learning principles and application.

Experience with learning software and technology

Ability to manage multiple tasks and prioritize effectively.

Passion for service and helping others succeed.

Bilingualism (French, English) required- interactions with English-speaking customers or partners

Excellent bilingual written and oral communication skills an asset (French and English).

Strong facilitation and presentation skills.

Proven ability to effectively give and receive feedback.

Demonstrate initiative and innovation

Advanced skill with Microsoft Office applications (Word, Excel, PowerPoint).

Flexibility and adaptability.

Strong influencing skills and consulting experience with demonstrated ability to influence without direct authority

Strong decision-making skills.

Strong analytical and problem-solving skills.

Ability to build and strengthen partnerships at all levels of the organization.

Comfortable delivering training using various tools and techniques to ensure learner engagement and proficiency

Self-starter able to work independently and as part of a team.

Ability to work well under tight deadlines.

Enjoys a changing and fast-paced environment.

Assets:

Adult Education certification or equivalent experience

Knowledge of Wealth Management Industry

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 53,300/53 300 - 86,300/86 300

Job Category: Training & Development

Posting End Date: 14/04/2023

Sun Life Financial