Job Description

Position: Training Coordinator OneTHP \xe2\x80\x93 One People Experience Project

Job ID: 2024-36714

Status: Contract \xe2\x80\x93 Temporary Full Time (2) (March 2024 - November 1, 2024)

Department: Business Systems Transformation

Role Level: Professional Group (PG 06) - $29.90 - $37.42

Site: Flex First (with availability to work at all sites as required)

Hours of Work: 37.5 per week

Posted: March 4, 2024

Internal Deadline: March 11, 2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. THP is comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Care Center at Humber. THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

Position Summary:

Trillium Health Partners is undertaking the modernization of its business systems, specifically its human resources, payroll and staff scheduling systems. A project team has been established to oversee the planning and implementation of this project and it will be working with external partners and vendors throughout this process.

The OneTHP - One People Experience is seeking two (2) Training Coordinators. Reporting to the Manager, Workflow, Readiness, Training + Integration, the Training Coordinator will be responsible for the coordination of training activities and trainers as well as supporting the training team, maintaining the training schedule, and managing logistics to ensure all users are trained. The Training Coordinator will be responsible for ongoing oversight of staff and trainer training schedules, adjustments, and issues resolution.

Responsibilities:

In consultation with the Manager, Workflow, Readiness, Training + Integration and in collaboration with the OneTHP \xe2\x80\x93 One People Experience project team, lead the coordination and maintenance of all logistics/activities related to the OneTHP \xe2\x80\x93 One People Experience training content, training schedules, communication with end users, and logistics oversight. Responsibilities include (but are not limited to):

• Collaboration with a dynamic team to understand training needs and configure the learning management system.
• Working with Manager, Workflow, Readiness, Training + Integration in development of training schedule (class and trainer scheduling) including scheduling development, logistics, review, and revisions.
• Oversight of Learning Management System utilization and maintenance (i.e. training offerings + modules).
• Leading training enrollment process for all end users, including working with leaders across the organization to ensure their staff are successfully enrolled for training and any ongoing problem-solving related to training schedules.
• Ensuring training materials, technology, and set up are prepared for training sessions.
• Validation of training attendance and successful completion.
• Oversight of training evaluations and participant surveys.
• Providing onsite support for training set up, attendance, IS issues.
• Supporting the training team and responding to questions and concerns from end users.
• Creating an optimal learning environment, effectively communicate with learners and training team, and resolve issues.
• Supporting the Training Manager in securing external space for training and support for training logistics and issues mitigation.

Competencies:

• Bachelor\xe2\x80\x99s degree or College Diploma and/or, or equivalent program, and/or relevant work experience.
• Advanced communication, presentation, and facilitation skills \xe2\x80\x93 both written and verbal.
• Experience using a Learning Management System (LMS) to deliver training content and design course schedules is considered an asset.
• Experience leading the planning, creation, and management of training schedules for a large number of end users an asset.
• Basic understanding of workflows related to HR, payroll, or scheduling systems is an asset.
• Proficiency using Microsoft Office (Outlook, Word, PowerPoint, Excel) required, experience with Visio an asset.
• Superior time management and organizational skills with the ability to handle multiple assignments.
• Ability to liaise with a wide range of staff, leaders, and other end users in fast-paced, ambiguous situations.
• Proven track record of working in a dynamic, fast-paced work environment and be results-oriented.
• Must be available to work all shifts as required.

Location:

We offer employees, in roles that are conducive to remote work, the flexibility and the right mix of remote and in-office work (approximately 80/20). Acknowledging that the primary work space will be remote work from home, there will be times when onsite presence is appropriate just as there will be times when onsite presence may not be possible.

The expectation is that remote work locations, as part of the Flex First program, will be in the employee\xe2\x80\x99s place of residence, and adhere to all THP policies and procedures, with special consideration towards privacy. Since employees should be available to return to the workplace with 24 hours\xe2\x80\x99 notice, remote work outside of the province or country is not acceptable.

• This role will be a combination of remote and on-site work.
• You must be able to attend work at any THP hospital sites (i.e. Mississauga Hospital, Credit Valley Hospital, Watline, RCC, Queensway Health Centre, 2085 Hurontario, 89 Queensway, etc.) as well and any off-site training facility.

Hours of Work:

• Scheduled remote and onsite work hours will be determined by the training schedule.
• Within a scheduled 37.5 hour work week, candidates must be available to work any/all shifts for the length of the employment contract.
• During the formal training period from mid-July to end of October, training hours may mean varied hours of work each day between 6am and 11pm, Sunday to Saturday.

To pursue this career opportunity, please visit our website:

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Candidates are selected on the basis of their skill, ability, experience and qualifications. Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners\xe2\x80\x99 (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, M\xc3\xa9tis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.

Trillium Health Partners