Job Description

TRAINING AND DEVELOPMENT ADMINSTRATOR

People: Our Strength, Our Future

A career at Black & McDonald will grant you the opportunity to contribute to our culture of continuous improvement, help reinforce our values and shape our contribution to community and drive our continued success. Our vision is to be the best company to work for; the best company for safety, quality, and value; the best company for customer service; and the best company for technical expertise.

Our Company

Black & McDonald is an integrated, multi-trade contractor providing electrical, mechanical, utility and maintenance services to government, industrial, commercial, and institutional markets. The company currently operates across Canada, US and Bermuda with over 5,500 employees working out of a network of more than 26 offices. Since 1921, Black & McDonald has remained a family-owned business with an uncompromising commitment to the founder\'s principles of delivery as promised and fairness to all. The company has followed a planned course of diversification and expansion, combining growth and financial stability with ongoing investment in our people, and a willingness to pioneer new business opportunities and directions.

Position Summary

The Training & Development Administrator will contribute to Black & McDonald\'s success by effectively managing the daily administrative training and development activities for the organization. As part of the People Resources Department, and reporting to the Director, Training and Development, the role will lead, develop, administer, and monitor training activities within all training and development programs and activities, and the learning management system.

Areas of Responsibility

• Manages the learning management system and maintains regular tracking, reporting, and updates for mandatory compliance training and all other training initiatives

• Identifies and communicates opportunities for process improvements, provides feedback on utilization, discrepancies, and suggested enhancements

• Collaborates with the Regional HR Business Partner and Business Unit Leaders on training needs and opportunities for the expansion of employee development within the organization

• Acts as an expert by analyzing data and recommending solutions to utilize the LMS to deliver, track and measure performance to meet business objectives

• Establishes and maintains an effective channel for communication of information with all business partners

• Administration of eLearning courses, publishing learning material, attendance tracking and reporting on course evaluations

• Provides administrative support for the implementation, maintenance, and execution of in class, VILT programs and Employee Development Programs

• Participates in the preparation of training courseware workbooks and source material

• Participates in the development of training materials in accordance with instructional design principles

• Provides training administrative support to the People Resources team as required

• Writes and maintains technical procedures and policy documentation as required

• Acts as the main point of contact for all training and development queries via telephone and/or email

Education & Skill Requirements

• Completion of College/University in the field of Business Administration, Organizational Development Human Resources

• 2-3-years\' experience in a similar role ideally within a Training or HR function

• Strong knowledge and understanding of Adult Learning Principles (ADDIE model)

• Exceptional experience with managing all aspects of a Learning Management System (Litmos would be an asset)

• Strong knowledge of data management in Microsoft Excel would be a definite asset

• Excellent communication skills both written and verbal

• Strong customer focus with exceptional customer service skills

• Ability to take a proactive approach to overcome challenges to achieve results

• Possess strong analytical skills and data management abilities

• SharePoint knowledge would be a definite asset

Competency Requirements:

• Employee Development

• Project Management

• Change Management

• Data Analytics/Management

• Communication

• Problem Solving

• Teamwork and Collaboration

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Black & McDonald