Job Description

Closing Deadline: August 27th 11:00am

Details:
Category: IT
Position: Contract, Full time
Contract term: 12 months (potential for long term extensions)
Hybrid model: Onsite Mon/Tues/Thurs and remote Wed/Friday
Travel: To other company locations may be required (not out of country)
Target start: ASAP

Responsible for assigned end-to-end training materials and activities including design, development, trainer enablement, and measurement of training effectiveness in support of functions in the organizational wide program.

Specific Accountabilities:

• Collaborates with Functional Change Specialist and Functional Subject Matter Experts (SMEs) to conduct training needs analysis and define training needs in stakeholder groups.
• Designs learning objectives for training courses/learning activities and creates storyboards.
• Recommends appropriate delivery mechanisms.
• Collaborates with SMEs, project leads, change specialists to design, develop, implement, evaluate and revise curriculum and learning resources that are aligned with program goals, and are aimed at delivering knowledge of the new processes and systems to end users; including material changes to existing program Release training artifacts, as well as net new training artifacts.
• Creates and maintains Detailed Development Design plan using ADDIE process.
• Manages timeline for SME review and input to maintain development schedule.
• Performs quality control of other ID\xe2\x80\x99s work.
• Delivers train-the-trainer sessions with business unit trainers and functional team trainers in preparation for delivery.
• Serves as resource during training sessions for trainers.
• Revises training as needed during initial feedback/pilot training to close any learning gaps.
• Highlights areas of risks/dependencies and constraints to Training Lead; recommends mitigations.
• Conducts knowledge transfer and transition activities in functions and the company\xe2\x80\x99s learning organization to support sustainment approach.

Scope/Dimensions:
Responsible for a body of training development and scheduling to meet aggressive timelines

Contacts (Working Relationships):

• Subject Matter Experts
• Project leads
• Change Specialists
• Business Unit/Functional trainers
• Other OCM colleagues

Knowledge, Skills & Abilities:

Minimum Qualifications:

• Post-secondary degree or diploma in Adult Education, Instructional Design, Information and Learning Technologies or related field or equivalent experience
• A minimum of five years\xe2\x80\x99 experience in training needs analysis, designing, developing and evaluating curriculum, learning activities and resources for web-based training/computer-based training, instructor-led classroom and virtual training and on-the-job practice activities
• Knowledge and/or experience with designing and developing training material in subjects of Finance, Supply Chain Management or Work Management
• Comprehensive knowledge of current adult learning theories, ADDIE principles, program design strategies, technologies, trends, and best practices applicable to both online and instructor-led learning programs
• Proven ability in designing and writing course materials, activities and exercises, assessments, job aids
• Advanced verbal and written communication skills to communicate with a broad range of audiences one-on-one and in a group setting, make presentations and write clear, concise learning materials geared for the target audience
• Must be a team player and able to work collaboratively with OCM Leads, training counterparts, Change Management Specialists, Business Unit Change Teams, Subject Matter Experts and Training Logistics Coordinator
• Demonstrate critical thinking and problem-solving skills
• Proven ability of working under pressure in a fast-paced environment
• Must be agile and willing to take initiative

Preferred Qualifications:

• Experience working on an ERP project or other large transformation project
• Knowledge of Oracle Cloud or IBM Maximo systems
• Experience in assessment and measurement of training needs specific to changes in business processes and systems
• Understands functional processes, issues and challenges
• Extensive experience using Articulate Storyline version 2.0, Powerpoint and Word

West Works & BluElephant