Job Description

As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario. We are dedicated to providing air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we're looking for more great people to join our team.
We are currently recruiting for Training Administrators for our St. John's, NL base on a full time and fixed-term basis!
Duties and Responsibilities:

• Maintain Freshdesk ticket system for the PAL Group.
• Open, assign and close out tickets.
• Upload employee documents to user profiles in the Pelesys LMS.
• Create new employee profiles and assign required training.
• Deactivate employee profiles and remove Pelesys access, as required.
• Maintain electronic training files for divisional employees.
• Ensure corresponding Policies and Procedures documents are up to date for data entry.
• Chair monthly division training meetings and take minutes, as required.
• Identify and Escalate expired/incomplete training using the SMS process.
• Coordinate in-class training events, as required.
• Maintain classroom booking folder and ensure classroom set-up prior to training events.
• Create Purchase Orders, as required.
• Order office supplies, as required.
• Report to Training Manager.
• Other duties as assigned.

Qualifications:

• Proficient in Word/Excel/Office 365.
• 40-60 wpm.
• Office Admin certification or experience in an office environment would be considered.
• Excellent oral and written communication skills.
• Experience in aviation an asset.
• Must be detail-oriented.
• Ability to work in a fast-paced environment.
• Ability to work independently and as a team is a must.

Why work for PAL Airlines?
PAL Airlines values its employees and offers a competitive benefits package.
The Perks of being one of our PALs:

• Personal travel privileges with PAL and interline agreements with multiple airlines
• Industry discounts
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Pension Plan with Employer Matching
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you're the person we are looking for!
PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.
Only those candidates selected for an interview will be contacted. Thank you.
#PALAirlines

Skills Required