Reporting to the Assistant Manager, Pre Team. This position is primarily responsible for day-to-day operations of Incoming and Outgoing document requests including Mail desk Administration and to ensure delivering high quality processing services to all Trade clients and other service partners where the main focus is accuracy, efficiency and timeliness. All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles.
What will you do?
Analyze business requirement documents to identify, track, and resolve business system issues and software requirements
Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs
End-to-end collaborative gathering and documentation of information
What do you need to succeed?
Must have:
Leadership acumen and a passion to apply it in a dynamic business environment
Excellent interpersonal and highly developed communication skills (verbal and written)
Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment
Strong MS Office skills - Word, Outlook, Excel, and PowerPoint Knowledge or experience with business analysis process (requirements gathering, documentation, use cases)
Nice to have
French language skills
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Network and build lasting relationships with students and colleagues from diverse backgrounds
Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance
Leaders who support your development through coaching and learning opportunities
Work in a dynamic, collaborative, progressive and highly performing team
Ability to make a difference and lasting impact
# Li - Post
Job Skills
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-08
Application Deadline:
2025-10-17
Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
nclusion
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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