Job Description

NC Ron's Towing is looking to expand our team. We currently have a position available for our in-office customer service representative.

Current Position Opening: Monday - Friday 8:00 AM - 5:00 PM

Job Summary

We are seeking a dedicated and skilled Customer Service Representative to join our team. The ideal candidate will be responsible for providing prompt and professional service to customers in need. This role requires basic computer knowledge, excellent customer service skills, and the ability to work in a team environment, ability to be outside in all weather conditions.

Responsibilities

Use tow dispatch software to dispatch and track service calls Communicate professionally with staff, customers, auto clubs, law enforcement and other roadside assistance providers Coordinate jobs to be completed in a timely manner Provide excellent customer service by addressing customer inquiries and concerns professionally Assist in office customers with access to vehicles and vehicle releases

Skills and Qualifications

Excellent verbal communication skills Friendly customer service Ability to work in a team environment Knowledge of local geography and surrounding areas Multitasking skills Ability to resolve conflict and solve problems Knowledge of basic computer programs and aptitude to learn new software systems
Join our team as a Customer Service Representative where your skills will make a difference in providing essential services to our community!

All training will be provided.
If you think you would be a good fit for our team, please submit resume. We thank all those that apply and will contact those we feel will fit our team.

Job Type: Full-time

Additional pay:

Bonus pay Overtime
Benefits:

Company events Dental care Discounted or free food Extended health care Vision care
Flexible language requirement:

French not required
Schedule:

Monday - Friday 8:00 AM - 5:00 PM

Work Location: In person

Job Types: Full-time, Permanent

Pay: From $45,000.00 per year

Benefits:

Dental care Extended health care
Work Location: In person