Job Description

About Don-Mor Automotive Group

Don Mor Automotive Group has been London's trusted leader in automotive service and collision repair since 1980, known for our commitment to quality, integrity, and exceptional customer service.

Our Company has expanded and includes a state-of-the-art body and paint shop, as well as the addition of specialized facilities such as the ADAS Calibration Shop and Electric Vehicle Repair Shop. Our continued growth is a direct result of our commitment to quality and the incredible team that makes it all possible.

JOB DESCRIPTION

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Job Title:

Tow Truck Driver

Location:

London, Ontario

Job Type:

Full-time

Key Responsibilities:

Roadside Assistance & Towing

Perform emergency towing, accident recovery, and abandoned vehicle removal using the correct towing equipment and procedures. Respond promptly to service calls dispatched by repair garages, automobile associations, law enforcement, or company dispatch. Assist customers with lockouts, battery boosts, tire changes, and fuel delivery as required. Safely secure vehicles and cargo during transit in accordance with MTO regulations. Attach necessary chains, cables, and lights to the towed vehicle and operate the winch system properly. Clean and remove debris from damaged vehicles off the roadway to assist law enforcement. Tow vehicles to designated locations, including repair shops, impound lots, and customer residences.

Vehicle & Equipment Maintenance

Conduct pre-trip inspections of the tow truck before each shift and complete required documentation. Keep tow truck fuel tanks at a minimum of half full at all times. Ensure cleanliness and maintenance of both the interior and exterior of tow trucks. Secure the storage yard by locking the gate when leaving. Maintain and inspect towing equipment, winches, cables, and tie-down straps to ensure they are in good working order.

Documentation & Reporting

Complete detailed service reports for each towing job, including: Date, time, and location of service. Vehicle details and service provided. Distance towed and any damages noted. Maintain accurate driver logs as per company and regulatory requirements.

Safety & Compliance

Adhere to all traffic laws and safety regulations, ensuring that the tow truck is operated safely in all weather and road conditions. Wear appropriate PPE and safety gear at all times. Follow all MTO guidelines and legal procedures for towing and vehicle transport. Attend training sessions and maintain driving certifications as required.

Qualifications:

High school diploma or equivalent. Valid G driver's license with a clean driving abstract. Class D preferred. Experience operating a tow truck in a professional setting. Ability to drive both manual and automatic transmission vehicles. Thorough knowledge of proper towing procedures and roadside assistance best practices. Strong ability to follow written and verbal instructions. Excellent customer service skills and ability to handle stressful situations professionally.

Benefits:

Group Benefits Plan: Health, Dental, Vision Paid Time Off Store Discount * Company Events