Job Description

Position: Tour Guide Closing: Open until filled Term: Part Time / Seasonal Reporting to: Operations Manager Schedule: Flexible ? Depending on tour schedule How to Apply: Please forward your resume and cover letter to: graham@discovercanadatours.com. No phone calls please. What we offer:

• Travel on all of our tours and FAMs with our activity suppliers
• Discounts on personal travel
• Team events and excursions
• Working in a small company that is constantly innovating and evolving
• Multi-national team
• Competitive salary and benefits package
• Annual training ? be constantly learning
• An open, friendly and energetic work environment where every voice is heard

Expectations:

• Having a great, fun-loving, personality and a desire to entertain others
• Ability to tell interesting and engaging stories
• Reliable, flexible and adaptable
• Drive to go above and beyond for the client, the company and yourself
• Professional attitude and appearance
• Excellent organization, time management and communication skills
• Ability to solve problems and work under pressure
• Be able to respond to changing conditions or unexpected events in a calm manner
• Awareness of safety and comfortability issues
• Skill at budgeting time and money
• Excellent knowledge of Canada, especially Western Canada
• Be Tech Savvy ? Knowledge of Social media postings and basic app use
• The ability to speak a second language (German/French/Spanish/Italian/Portuguese/Mandarin) as asset
• Additional entertainment skills, for example musical abilities is a big asset, but not required

Requirements:

• High School Diploma is required
• Previous experience in the capacity of a Tour Director / Guide and / or ESL teacher is an asset
• Degree or Diploma in a tourism program is an asset but not necessary
• Willingness to obtain a Class 4 Unrestricted Driver?s Licence
• First Aid Certificate (Mandatory ? to obtain before start date) ? Wilderness First Aid a bonus
• Recent Criminal Record Check with Vulnerable Sector (Mandatory)
• For Adventure Guide applicants a Hiking course and Food Safe Certificate is required
• Permitted to work legally in Canada (Mandatory)

Reporting to the Operations Manager, our Tour Guides will be responsible for the daily tour operations, providing excellent tour commentary, and ultimately ensuring our passengers have the trip of a lifetime. We are looking for people to join our team who possess a great personality, a passion for travel, and a commitment to excellence. As part of Discover Canada Tours, you will have the opportunity to work in an exciting and fun industry; meet and work with people from all over the world; and gain valuable and fulfilling work experience. Specific responsibilities include:

• Efficiently maintain prepared tour schedule
• Passionately deliver commentary and stories to passengers throughout the tour
• Prepare and know your tour schedule
• Connect with people and maintain relationships
• Record digital and or live footage of your tour as assigned for Marketing purposes
• Communicate with operations how and when you will be returning tour (paperwork/receipts)
• Keep track your assigned schedule and possible changes
• Keep track of your expenses and summits receipts at the end of each trip
• Attend staff meetings and social events
• Available on weekdays, weekends and holidays between May and October

Additional Notes:

• Only suitable candidates will be contacted.
• All potential hires are required to be able to get to departure points on their own.
• One of our major departure points is Canada Place in downtown Vancouver.