Tour Experience Associate

Lake Country, BC, Canada

Job Description


About us 50th Parallel Estate, truly one of Canadas exemplary destination wineries set in the heart of Okanagan Wine Country in Lake Country. 50th Parallel Estate is a majestic 61-acre site near the shores of Lake Okanagan boasting panoramic lake views and rare granite soils. We pride ourselves on being a world-class, award-winning destination, for our wines and Unparalleled experiences with our stunning all glass, transparent tasting room, our unique special event locations and BLOCK ONE restaurant. Join the 50th family! 50th Parallel Estate is looking for Tour Experience Associates to join our industry-leading team this coming 2023 season. We are a passionate, fast-growing organization, seeking individuals who are just as passionate and eager to provide an elevated and Unparalleled Guest Experience. Responsibilities:
- Share your passion for Pinot, People and Place while providing an elevated and memorable guest experience - Showcase our newly created experiences, including touring guests through our estate vineyards and newly created Wine caverns - Tell the 50th Parallel story while promoting and selling our award-winning wines to guests - Promote and sign up new 50th Parallel wine club members - Cross-sell all our services, events, and merchandise - Handle cash and credit transactions through our POS system - Assemble and pack wine orders - Report guest issues to management - Perform opening and closing duties - Set up and take down tours, seated tastings, and other experiences within your purview - Physically capable of lifting up to 40 pounds - Restock wine and merchandise items - Wash and restock glasses - Ensure a clean and tidy environment Additional responsibilities may include assisting with events, providing winery tours, and conducting tastings. As a Tour Associate, you will play an integral role in creating a luxurious and welcoming environment for our guests, promoting our brand and products, and contributing to the overall success of our winery. Qualifications:
Minimum 19 years of age
Must have a current Serving It Right Certification.
- Customer-oriented, comfortable with engaging with both small and large groups
efficiently.
- Team player, positive attitude, vibrant and friendly personality.
- Excellent multitasking, organizational and communication skills.
- Keen interest and enthusiasm for wine - WSET or ISG
- Professional and polished, good personal hygiene, no scents or smells during working hours.
- Flexible schedule, must be available to work evenings, weekends and holidays.
- Ability to stand for extended periods, while bending, lifting and carrying up to 40lbs. Compensation:
- Competitive wages plus tips.
- Wine club sign up incentive.
- Discount on the wine and merchandise at 50th Parallel Estate, plus across the industry.
- BLOCK ONE Restaurant staff discount.
- Extensive wine education and mentorship. We want to hear from you. Please submit Resume and a cover letter. To : alex@50thparallel.com Job Type: Seasonal
Contract length: 4-6 months Day range:

  • Holidays
  • Monday to Friday
  • Weekend availability
Shift:
  • 4 hour shift
  • 8 hour shift
Ability to commute/relocate:
  • Lake Country, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person Application deadline: 2023-05-31
Expected start date: 2023-06-12

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Job Detail

  • Job Id
    JD2183157
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lake Country, BC, Canada
  • Education
    Not mentioned